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The Velocity STEPS: From Intake to Impact
This book is 90% completeLast updated on 2026-09-16
Organizations face a "vicious cycle" of rushed, low-quality, delivery; trying to be all things to all people. Doing the right work at the right time often means the difference between success and failure.
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Organizations face a "vicious cycle" of rushed, low-quality, delivery; trying to be all things to all people.
Why this matters: Doing the right work at the right time often means the difference between success and failure.
- Organizations face constant pressure to deliver value efficiently and effectively.
- Teams face the same pressures at a personal level.
A simple end-to-end model is essential to focus the conversation on delivery.
No single framework or approach can consistently deliver value. This model highlights the behaviors that drive the flow of value at every level of the organization:
S — Select: High-speed vetting. We don't do everything; we select the highest-value opportunities to keep momentum.
T — Tailor: Sharpening the focus. We define the scope tightly so the team can move without friction.
E — Engage: Mobilizing the team and stakeholders. Speed requires everyone to be in sync before the "Go" signal.
P — Perform: The high-output step. This is where the work happens with precision and pace.
S — Ship: The moment of impact.
The five behaviors in the Velocity STEPS model are supported by and enabled by four groups of behaviors:
- Communication
- Processes and Tools
- Leadership
- Work Intake
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Jeremy Willets
Jeremy Willets is a coach, speaker, and author who has spent the last decade working with people and teams to achieve greatness in the workplace. He started out as a technical writer on a Scrum team and quickly fell in love with Scrum and the Agile Manifesto values and principles. Since then, he’s served thriving organizations as a Scrum Master, Agile Coach, Senior Agile Coach, Release Train Engineer, people manager, and mentor.
Jeremy has spoken at conferences throughout the midwestern United States. He’s an avid runner and music maker. He holds a SAFe® Practice Consultant (SPC) certification.
Jeremy can be found at jeremywillets.com
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