Terms of Service
These Terms of Service are effective as of October 30, 2009, and were last updated on June 3, 2016.
Leanpub (“Leanpub”) is a service of Ruboss Technology Corporation (“Ruboss”), a corporation incorporated in British Columbia, Canada. These Terms of Service (the “Terms”) govern your access to and use of the Leanpub websites, public APIs and client software (“Leanpub”, the “Site” or the “Services”), and any information, text, graphics, or other materials uploaded, downloaded or appearing on the Services, including without limitation PDF files, EPUB files, MOBI files, LPUB files and other formats of ebooks available for sale on the Site (collectively referred to as the “Content”). Your access to and use of the Services is conditioned on your acceptance of, and compliance with, these Terms. By accessing or using the Services you agree to be bound by these Terms. These Terms of Service are subject to change at any time, and your continued use of Leanpub constitutes binding acceptance of any and all changes to these Terms.
1. Description of Services
Lean Publishing is the act of publishing an in-progress book using lightweight tools and many iterations to get reader feedback, pivot until you have the right book and build traction once you do.
At Leanpub, we are building the best way in the world for authors and publishers to write, edit, publish and sell in-progress ebooks. We’re building Leanpub so that every author and publisher can use the Lean Publishing process without having to build all the machinery needed to do so. We see ourselves as building “Lean Publishing as a Service”. Both self-published authors and publishers can use Leanpub to write, publish and sell both fiction and non-fiction, and can sell books that are both in-progress and complete.
For readers, being a Leanpub customer is different from traditional web-based bookstores. Leanpub makes reading a social activity. As a reader, when you purchase a book you automatically become a member of the community around the book. By purchasing a book while it is in-progress, you help contribute to its development, both with your financial support, and by giving the author feedback.
2. Basic Terms
The Services are always evolving and the form and nature of the Services may change from time to time without prior notice to you. Ruboss also retains the right to create limits on use and storage at its sole discretion at any time without prior notice to you.
Ruboss disclaims all responsibility and liability for the availability, timeliness, security or reliability of the Services or any other client software. Ruboss also reserves the right to modify, suspend or discontinue the Services with or without notice at any time and without any liability to you.
2.2 Your Responsibility
You are responsible for your use of the Services, for any Content you post to the Services, and for any consequences thereof. The Content you submit, post, or display will be able to be viewed by other users of the Services and through third party services and websites. You should only provide Content that you are comfortable sharing with others under these Terms.
What you publish on Leanpub and say in Leanpub forums (the “Forums”) may be purchased and/or viewed anywhere in the world immediately.
2.3 Minimum Age
You must be at least nineteen (19) years of age, or the age of majority in the jurisdiction where you reside if that age is greater than 19, to use the Site and Service. The Site is not directed to persons under 19. If a parent or guardian becomes aware that his or her child has provided us with personally identifiable information without their consent, he or she should contact us at email@example.com. We do not knowingly collect personally identifiable information from children under 19. If we become aware that a child under 19 has provided us with personally identifiable Information, we will delete such information from our files.
2.4 Your Ability to Accept Terms
You represent and warrant that you have the legal capacity to enter into these Terms, and that the entering into these Terms does not conflict with any arrangements or agreements between you and any other person or entity.
You may use the Services only if you can enter into a binding contract with Ruboss and are not a person barred from receiving services under the laws of Canada or other applicable jurisdiction. You may use the Services only in compliance with these Terms and all applicable local, provincial, national, and international laws, rules and regulations. Ruboss reserves the right to refuse service to anyone at any time for any reason without notice. If you are unwilling or unable to be bound by these Terms, you are not permitted to and must immediately stop using the Services.
The Services may include advertisements, which may be targeted to the Content or information on the Services, queries made through the Services, or other information. The types and extent of advertising by Ruboss on the Services are subject to change. In consideration for Ruboss granting you access to and use of the Services, you agree that Ruboss and its third party providers and partners may place such advertising on the Services or in connection with the display of Content or information from the Services, whether submitted by you or others.
These advertisements may include advertisements for other Content uploaded by other users to Leanpub. For example, if you write a book about cheese and publish it on the Site, Ruboss reserves the right to advertise other Leanpub books about cheese and also any cheese-related products or services on the pages of the Leanpub website used for your book and in the Services such as the Forums used for your book.
5. Pricing Policy
Leanpub authors or publishers choose two prices for their books: a Suggested Price and a Minimum Price. All Leanpub books also have a Maximum Price. Furthermore, Leanpub books can be sold in packages and in bundles, both of which complicate matters.
5.1 Suggested Price
The Suggested Price of a book is a price which is greater than or equal to the Minimum Price of the book. It is what you are encouraging readers to pay. Leanpub will display the suggested price of the book on the book landing page and the book purchase form.
5.2 Minimum Price
The Minimum Price of a book can either be Free ($0) or Not Free.
There are special rules for books with a Minimum Price which is Not Free:
- If the book is Not Free, the Minimum Price must be at least the Lowest Permitted Not Free Minimum Price.
- Currently the Lowest Permitted Not Free Minimum Price is $0.99.
- We may raise the Lowest Possible Not Free Minimum Price in future. If we do this, all Not Free books whose price is lower than the new Lowest Permitted Not Free Minimum Price will automatically have a new Minimum Price at the new, higher Lowest Permitted Not Free Minimum Price. For example, say you’re selling a book for a Minimum Price of $1.99, and we raise the Lowest Possible Minimum Price to $2.99. Your book will now have a Minimum Price of $2.99.
- We may lower the Lowest Possible Not Free Minimum Price in future. If we do this, existing books will NOT have their Minimum Prices affected. For example, say you’re selling a book for a Minimum Price of $0.99, and we raise the Lowest Possible Minimum Price to $0.49. Your book will still have a Minimum Price of $0.99.
5.3 Maximum Price
The current Maximum Price of any Leanpub book is $500. This is not customizable by individual authors or publishers.
5.4 How an Individual Purchase is Priced
Leanpub books are purchased as Individual Purchases for a Variable Price, meaning that readers can purchase Leanpub Books for any price which is greater than or equal to the Minimum Price and less than or equal to the Maximum Price for an individual copy of a Leanpub book.
5.5 Packages and Extras
Leanpub books can also be sold in Packages. A Leanpub author or publisher can create Extras to be included with the sale of a book.
An Extra is a digital good that you include with your book. Videos, photos, artwork, source files, code samples, apps, templates, and worksheets are all examples of digital extras that you can offer for sale (or for free!) to add value to your book.
These Extras can be bundled along with the book in Packages. A Package is a price for 1 or more copies of a Leanpub book plus any included Extras.
By default, Leanpub books are sold as Individual Purchases. An Individual Purchase can be thought of as essentially a Package of 1 copy and no Extras, with the Variable Price feature enabled. The Variable Price feature is not enabled for Packages, however: Package Purchases have a fixed price.
Both Individual Purchases and Package Purchases can have coupons applied.
Leanpub books can also be sold as bundles, with royalties split according to an agreed-upon formula by the authors whose books are included in the bundle.
6. Copyright, Creative Commons and Public Domain Policies
Leanpub’s mission is to be the best way in the world for authors and publishers to write, edit, publish and sell new books.
This is why we are building Leanpub.
We have a number of harsh-sounding policies to help us ensure that Leanpub remains focused on this mission, and does not degenerate into a sideshow.
Violating ANY of these polices in this Section will result in ACCOUNT SUSPENSION OR DELETION (including all of your published books) at our sole discretion, without any notice required.
Please note that the terms of the Content Policy in Section 7 also overlap with this section, but this section exists to cover specific, important cases.
6.1 Copyright Holders Only
The author(s) of a Leanpub book must be the original authors of the book. Leanpub is not for selling work you did not create.
6.2 Standard Copyright License
Leanpub authors or publishers own the copyright to their work. Leanpub does not own the copyright to Leanpub books. By default, Leanpub books are published under a standard copyright license, belonging to the author or publisher.
6.3 Creative Commons Policy
Leanpub also provides an easy mechanism for Leanpub authors or publishers to choose to publish their copyrighted works under one of a number of Creative Commons licenses, as an alternative to the standard copyright license.
However, you are ONLY allowed to publish a Creative Commons book on Leanpub if YOU are the copyright owner(s) for that book. You cannot publish Creative Commons books that you do not own the copyright to, even if the Creative Commons license permits it elsewhere.
Ironically, one reason we are doing this is actually to SUPPORT the Creative Commons process for in-progress ebooks. If there is an explosion of identical or similar copies of in-progress or completed Creative Commons works on Leanpub, it potentially harms the ability of the original author(s) to both profit from their work and to get feedback, as the question of which is the canonical work is made more obscure.
6.4 All Public Domain Books are STRICTLY FORBIDDEN
We do NOT accept ANY public domain books on Leanpub. This is true even if you are the author of the book. If the book is in the public domain, it is banned from Leanpub.
Why would we do this? Simple: it goes back to our mission.
At Leanpub, we are building the best way in the world for authors and publishers to write, edit, publish and sell in-progress ebooks. We’re not building Leanpub so that internet marketers can make a few bucks off of the work of dead people. There are lots of ways you can do that right now. For example, you can make 35% on Amazon KDP doing this. Don’t do it on Leanpub.
Leanpub is about readers financially supporting and giving feedback to authors of books. You can’t do this if the author is dead!
Furthermore, copyright law is constantly evolving, and the length of copyright is not getting any shorter. So, the question of what is and is not in the public domain is an evolving one, especially in the United States. We believe in picking our battles, and we want nothing to do with this one. (We think copyright terms are way too long, but we respect them.)
6.5 Copyright Infringement is STRICTLY FORBIDDEN
If we determine that any of the content in one of your books does or may infringe upon the copyright of others, we will remedy this by either stopping the sale of (“Retiring”) or deleting the offending work in question. We also may suspend or delete your account, including all your books, if, at our sole discretion, we feel that the offense warrants it.
6.6 You Authorize Us To Send DMCA Takedown Notices On Your Behalf
NOTE: This section does not apply if your book has a Creative Commons license. We don’t want to fight nuances of Creative Commons with the types of people who infringe copyright.
You hereby appoint us as one of your DMCA copyright representatives, and authorize us to send DMCA Takedown notices on your behalf, for as long as your book is for sale on Leanpub.
We are not committing that we will do this, but we want the option to deal with particularly egregious violations of your copyright.
According to Section 6.1, Copyright Holders Only, for a book to be published on Leanpub you must be the copyright holder. Therefore, if your book is published on Leanpub, you must have the ability to appoint us as your representative.
7. Content Policy
All Content, whether publicly posted in Forums, published in ebooks sold on Leanpub, or privately transmitted between members of Leanpub, is the sole responsibility of the person who originated such Content.
We will not monitor or control the Content posted via the Services and we take no responsibility for such Content. Any use or reliance on any Content or materials posted via the Services or obtained through the Services is at the user’s own risk.
We do not endorse, support, represent or guarantee the completeness, truthfulness, accuracy, or reliability of any Content or communications posted via the Services or endorse any opinions expressed via the Services. You understand that by using the Services, you may be exposed to Content that might be offensive, harmful, inaccurate or otherwise inappropriate, or in some cases, postings that have been mislabelled or are otherwise deceptive. Under no circumstances will Ruboss be liable in any way for any Content, including, but not limited to, any errors or omissions in any Content, or any loss or damage of any kind incurred as a result of the use of any Content posted, emailed, transmitted or otherwise made available via the Services or broadcasted elsewhere.
By uploading Content to the Site you represent and warrant that the Content:
- Is owned by you or, to the extent owned by someone else, that you have permission to provide the Content to Leanpub for use as described above and, in either case, that the Content does not contain any personally identifying information about any individual (“Personal Data”) other than yourself;
- Does not violate any copyright, trademark, trade secret or other intellectual property right of any third party;
- Does not invade any individual’s right of privacy or publicity;
- Does not contain material that is unlawful, obscene, defamatory, pornographic, hate speech, harassing, threatening, harmful, invasive of privacy or publicity rights, abusive, inflammatory, or otherwise objectionable;
- Does not include malicious code, which includes, without limitation, viruses, Trojan horses, worms, time bombs, cancelbots, or any other computer programming routines that may damage, interfere with, surreptitiously intercept, or expropriate any system, program, data, or personal information (including but not limited to Personal Data);
- Does not break the law, encourage or facilitate the breaking of the law, or violate any applicable regulation, rule or policy;
- Does not offer or disseminate fraudulent goods, services, schemes, or promotions; and
- To the best of your knowledge, all factual information in the Content you upload is true and accurate, and the use of any recipe, formula, or instruction in the Content will not result in personal injury to any person.
The person who creates and uploads the Content is entirely responsible for it. Since computers and other equipment (both yours and ours) are subject to occasional malfunction, you agree that you will not hold Ruboss responsible for any inadvertent damage to, corruption or destruction of the Content. In addition, Ruboss is not responsible for backing up or archiving the Content. If any Content transmitted to Leanpub is damaged, lost or corrupted in any way, Ruboss will have no obligation or liability to you.
As a user of the Services, you agree:
- Not to post any Content that would violate these Terms;
- Not use the Services to harm anyone, including but not limited to minors, in any way;
- Not use “spam,” “blast-faxes,” or recorded telephone messages to market or sell Content;
- Not interfere with the operation of the Site via the use of viruses, programs or technology designed to disrupt or damage software or hardware;
- Not employ a robot, spider or other process or device to harvest e-mail addresses or other user information or to monitor the activity on the Site; and
- Not impersonate another person or entity or forge any e-mail communication or message.
- Not to use Leanpub to sell physical goods. This includes, but is not limited to, offering codes or coupons to customers that they may redeem for physical goods. To be clear, you may only use Leanpub to sell digital goods.
As an author of ebooks that you contribute to and “sell” via the Site, you agree that ebooks made available through the Site will only be provided to buyers pursuant to the agreement contained in Section 8 below.
In addition to complying with all the above restrictions on conduct and Content, you are responsible for adhering to all local and national laws of the jurisdiction in which you are located.
If Ruboss becomes aware that a user has uploaded Content that violates these Terms or other Leanpub policies, it may take one or more of the following actions based on the severity of the violation:
- Delete the book and the associated material;
- Disable the author’s access to his/her Leanpub account; and
- Report the user to law enforcement authorities.
Ruboss, in its sole discretion, reserves the right to refuse publication on the Site of any Content or to remove any and all Content that Ruboss learns is inappropriate or illegal, or offensive, or potentially or actually harmful in any respect, or that negatively affects Site operations or the Leanpub brand, or that misrepresents the nature of the Content, its current state of completeness or its plan for development, or that has been apparently abandoned in an incomplete state. At our discretion, we will remove Content and/or ban users who violate our policies with respect to the Site. We reserve the right to amend our policies from time to time in our sole discretion.
If you believe that any material contained in the Site infringes your copyright, you should notify Ruboss of your copyright infringement claim and Ruboss will take appropriate action in accordance with our Copyright Take Down Policy, which governs how we respond to claims of copyright infringement. The Copyright Take Down Policy can be found here. Accepting these Terms constitutes acceptance of the Take Down Policy.
Books with multiple Authors have one Primary Author who is the administrator of the book. This Primary Author can set the royalty percentages for the different Authors of the book.
7.1 Supported Reader Formats
The Leanpub iOS App supports LPUB files which have been generated by and published on Leanpub only.
LPUB files are one of the ebook file formats generated by the Leanpub book generation workflow. Currently, the LPUB file format is a subset of EPUB, but this is subject to change.
The Leanpub iOS App does not support reading any files which have been uploaded to Leanpub, regardless of file format. The only way to make a file available for reading in the Leanpub iOS App is to generate and publish it on Leanpub. For clarity, this is true regardless of whether the format of the file being uploaded is a PDF, EPUB, MOBI or LPUB file.
In general, Leanpub does not guarantee that any file available for purchase on Leanpub will be compatible with any program, device, or version of the Site, Services, or Applications.
As always, users may utilize the Leanpub 45-day 100% Happiness Guarantee to refund any ebooks that are not compatible with their program, device, or version of the Site, Services, or Applications.
8. Rights to Content Posted on the Site
8.1 Ruboss Property
Ruboss is the owner of all intellectual property rights, including but not limited to all copyright, patents, and trademarks, associated with Leanpub, the Site and the Services, with all rights reserved, exclusive of Content provided by third parties, including but not limited to Content which is owned by the licensors of such Content. Ruboss owns the design, format and layout of the Site. Ruboss authorizes users of the Site to use the Site and to copy materials posted on the Site (unless otherwise available for purchase) strictly for their own personal, non-commercial use, provided they maintain all notices of rights on the Content. Any and all other uses of the materials posted on the Site are prohibited. Such authorization from Ruboss does not extend to use of the design, format, or layout of the Site, which may be further protected under applicable trade dress, trademark, or copyright laws. All copyright, patent, trademark, and other intellectual property-related notices must remain affixed to any materials downloaded from the Site. Failure to maintain such notices voids the authorization granted above. In granting this authorization, Ruboss grants no other right, title, ownership, license, or other property interest in the materials and subject matter posted on the Site, and in any intellectual property rights protecting such materials and subject matter.
The Leanpub logo and the names of all Leanpub products and/or services as posted herein are either trademarks or service marks, or registered trademarks and/or service marks of Ruboss and all rights are reserved therein by Ruboss.
8.2 Licence Grant to Leanpub
You retain your rights to any Content you submit, post or display on or through the Services. However, by submitting, posting or displaying Content on or through the Services, you grant us certain rights. These rights differ based on the type of Content. For Content contained in an ebook sold or given away on Leanpub, you grant us a fully transferable, fully sub-licensable, non-exclusive license to copy, reproduce, print, publish, distribute and otherwise use the Content in conjunction with the Services worldwide, for as long as that ebook is sold or given away on Leanpub. For all other types of Content you post on Leanpub, such as posts to the Leanpub Forums, you grant us a fully transferable, fully sub-licensable, irrevocable, non-exclusive license to copy, reproduce, print, publish, create derivate works of, distribute, translate, and otherwise use the Content in conjunction with the Services, and any works derived from the Licensee’s Work in all media, in perpetuity, and worldwide.
8.3 Permissions Agreement (“Permissions Agreement”) for Content Posted on the Forums
The Forums allow readers to ask questions of each other and author(s), thereby improving their reading experience and the quality of the ebooks being published on the Site. Since the primary goal of the Forums is to improve the author’s experience of writing a book, the Content posted on the Forums must be usable to the author.
Therefore, posting on the Forums automatically invokes the following Permissions Agreement:
The user making the Forum post (the “Licensor”) and the author(s) of the book (the “Licensee”) hereby enter into this Permissions Agreement regarding the use of selected materials from the Licensor’s text and source code, if any (the “Licensor’s Work”), in the Licensee’s work that the Forum pertains to (the “Licensee’s Work”) on the terms described below.
- Licensed Materials. This Permissions Agreement applies to information posted in Forums for the Licensee’s Work, including but not limited to any text, source code or accompanying explanations (“the Licensed Materials”).
- License. The Licensor hereby grants the Licensee and the Licensee’s successors, assigns, and sublicensees, an irrevocable, non-exclusive license to copy, reproduce, print, publish, make derivate works of, distribute, translate, and otherwise use the Licensed Materials in the Licensee’s Work, and any works derived from the Licensee’s Work in all media, in perpetuity, and worldwide.
- Use of Licensed Materials. The Licensee may edit the Licensed Materials as the Licensee sees fit. The Licensee may, at the Licensee’s sole discretion, provide appropriate credit for the use of the Licensor’s Work, in the manner and style in which the Licensee generally conveys such information. The Licensee shall have no obligation to use the Licensed Materials in the Licensee’s Work.
- Compensation. The intangible benefit of having participated in the Forum constitutes full compensation for the use of the Licensor’s work.
- Warranties and Indemnity. The Licensor warrants to the Licensee that the Licensor owns and controls the rights licensed in this Permissions Agreement, and agrees to indemnify and defend the Licensee from any claim, loss or liability arising from a breach of the foregoing warranty.
8.4 Licence Grant to a Purchaser of Ebooks
We don’t actually sell ebooks on Leanpub. Leanpub merely facilitates the sale of manuscripts in electronic format between authors and readers. Since ebooks are typically PDFs or in some other digital format, they are intangibles and you can’t own your copy in the same way you can own a paper book. The rights you receive in and to an ebook and its content, come directly from the ebook’s author. The ebook copy itself is provided to you in the form of a license only. All of the content of an ebook is subject to copyright and other laws just like any real book. Without restricting the application of the ebook author’s rights available under copyright or other intellectual property or other property laws, or available at common law, the ebook author of each ebook you purchase via Leanpub grants you, subject to your compliance with these Terms, the following licence (the “Ebook Rights”):
- You may download and save the ebook onto any device that supports the format of the ebook for your personal, non-commercial use;
- You may transfer your ebook from device to device;
- You may NOT store any copies of the ebook on publicly accessible servers, including FTP or HTTP servers (“web servers”);
- This license is NOT transferable;
- You may NOT sell the ebook and transfer the Ebook Rights associated with the ebook;
- Furthermore, if this non-transferability clause is forbidden by the local and national laws of the jurisdiction in which you are located, you may NOT purchase a license from Leanpub; and
- You may make a reasonable number of archival copies of your ebook.
Otherwise, your use and enjoyment of the content of your ebooks will be as permitted by applicable law, including but not limited to copyright law. Your Ebook Rights shall remain in force for so long as you comply with these Terms and for so long as you retain any copies of your ebook(s).
We take copyright issues extremely seriously. Since we are authors ourselves, we know how it feels to have a book you have spent countless evenings and weekends writing “shared” on torrent sites. Please do not do this. If you “share” a book that someone has self-published, you are not ripping off some mega-corporation, you are ripping off an individual author and you are violating the legal rights of the author. (This is especially true of Leanpub books, where most of the revenue goes directly to the author).
8.5 Special Terms for Organizational Purchasers of ebooks
If you are purchasing an ebook on behalf of an organization through which you intend to make the ebook available to multiple readers:
- Your organization and each individual who is given access to, or a copy of, the ebook are subject to the same terms and conditions as individual purchasers of Leanpub ebooks.
- When you make your ebook purchase, you should select the maximum number of copies you will lend out at any given time, and base your purchase on the ‘suggested’ price for each copy.
8.6 Special Terms for Library Purchasers of Ebooks
Since Leanpub’s focus is on the writing, publishing and selling of in-progress ebooks, library purchases represent a potential problem for Leanpub authors and publishers. As such, if you are purchasing an ebook on behalf of a library, you MUST contact the author(s) or publisher directly to arrange the purchase. Since authors and publishers own their copyright, this can be arranged separately from Leanpub.
9. Payment Terms
In order to purchase Content, Services, or tools on or through the Site, a user must either possess a PayPal account (http://paypal.com) or a major credit card that is accepted by PayPal.
Unless a separate agreement has been made with the author, authors will receive 90% royalties, minus a 50 cent flat fee per sale, for their books sold directly from Leanpub. Authors will receive no royalties for free purchases of their books. Ruboss reserves the right to enforce a minimum and a maximum price on Leanpub books. Currently, the minimum price that is not free is $0.99 USD and the maximum price is $500.00 USD, but this is subject to change without notice at any time.
For books with multiple authors, the author royalty will be split between the authors based on the percentages specified by the authors in the administrative interface for the book.
Royalties will be paid monthly by PayPal only.
All Leanpub books have a 45 day unconditional return policy (see Section 10, Returns).
Since every Leanpub purchase can be refunded in the first 45 days, we hold the royalties from a purchase for a Royalty Hold Period before making the royalties from that purchase part of the monthly PayPal payout. The Royalty Hold Period is 45 days by default (to match the length of time of the unconditional return policy). This reduces our risk of paying out more royalties than a book has revenue.
The royalties from returns will be subtracted from the monthly royalties paid. (Again, this is why the Royalty Hold Period exists.)
Ruboss reserves the right, at its discretion, to shorten the Royalty Hold Period to fewer than 45 days for specific books. In fact, we did this for almost all of the books which had meaningful amounts of sales before this 45 day refund policy was introduced. But we also reserve the right to lengthen the Royalty Hold Period for any of those books back to 45 days if we have issues with refunds.
Every month, we pay royalties on the outstanding purchases whose Royalty Hold Period has elapsed. We typically pay these royalties in the first few days of the month, however, we may take as long as 25 days to do so. In legal terms: Royalties will be paid no later than 25 days following the end of the calendar month.
If Ruboss owes you less than $40 in royalties for purchases whose Royalty Hold Period has elapsed, it reserve the right, at its discretion, to roll your revenue forward to the following month until an amount of $40 is reached.
Leanpub will separate PayPal payments to each author, based on the percentages specified in the administrative interface by the Primary Author. At Ruboss’s discretion this payment can be rolled forward on a per-author basis until an author is owed at least $40 in royalties whose Royalty Hold Period is elapsed.
If this seems complicated, don’t worry: on your Sales page we have a Royalty Summary table which shows the book royalties currently due, unpaid book royalties, etc.
All PayPal payments are made in USD.
If your account is inactive or is terminated and Ruboss is unable to contact you using the contact information provided, it may also, at its discretion, charge a termination fee equal to the amount of unpaid revenue to cover administrative costs.
We are proud of our return policy. We consider it a core Leanpub value.
Ruboss is proud to offer all readers “The Leanpub Unconditional, No Risk, 100% Happiness Guarantee”. Within 45 days of purchase you can get a 100% refund on any Leanpub purchase, unless you are abusing this refund policy. Readers can request a refund on their Leanpub dashboard pages. This is an honour system; there is no DRM or anti-circumvention or other copy-control system used. We believe that if we take the risk out of purchasing we will improve reader happiness, which should lead to more readers and thus more author happiness.
Abuse of the “The Leanpub Unconditional, No Risk, 100% Happiness Guarantee” leads to author unhappiness, so it will not be tolerated. Abusing the happiness guarantee means doing things like buying 3 bundles and 6 books and then immediately requesting refunds on all of them. This, and similar obviously exploitative behavior, goes against the spirit of the happiness guarantee. If we determine that a reader is abusing the happiness guarantee we will not refund the purchases, and we will inform the reader by email of that fact. If necessary, we will also inform PayPal of that fact, and provide PayPal with whatever information they require to determine if we are being fair in our judgment.
Despite our generous return policy, sometimes customers (ab)use chargebacks. A chargeback is typically where the customer contacts their credit card company and disputes the charge made on their account.
Leanpub almost never contests chargeback claims, since this is a battle we almost always lose.
In the case that a purchase is later associated with a chargeback, the funds associated with the purchase are returned, and Leanpub deducts the related royalty payment from the calculation of royalties owing to the relevant author, publisher and/or cause (the “Chargeback-Related Royalty Calculation Adjustment”).
In the case that an author has received a royalty payment related to a purchase that is later subject to a chargeback claim (the “Chargeback-Related Royalty Payment”), Leanpub will deduct an amount equivalent to the Chargeback-Related Royalty Payment from the author’s future royalty payments (the “Chargeback-Related Royalty Deduction”).
11. User Registration and Information
You must ensure that you have correctly completed the information in the User Registration Form on the Site (the “User Information”). In the event that any part of your User Information changes, please ensure to promptly update your User Information on the Site. It is your responsibility to keep current all of your User Information on the Site.
You will have the opportunity to select a username and password during the user registration process. You are solely responsible in all respects for: (a) all use of the Site made using your username and password, and (b) maintaining the confidentiality of your username and password. We encourage you to use “strong” passwords (passwords that use a combination of upper and lower case letters, numbers and symbols) with your account. Ruboss cannot and will not be liable for any loss or damage arising from your failure to comply with the above requirements. Only one individual may access the Site at the same time using the same username and password. You agree to notify Ruboss immediately of any unauthorized use of your e-mail address, username or password, or any other security breach regarding the Site of which you are aware. Ruboss may refuse to grant you a username or password that impersonates someone else, is protected by trademark or other proprietary right law, is vulgar or otherwise offensive, or for any other reason.
12. Terminating Membership and/or Removing Content
These Terms are effective until terminated. Ruboss may terminate or suspend these Terms immediately for any reason and without prior notice to you. You may terminate your membership from the Account Information section of the Site, or by contacting firstname.lastname@example.org with a specific request to do so. Your request to terminate will become effective within 30 days after receipt of your specific request has been acknowledged by Ruboss. All provisions of this Agreement relating to payment, commissions, service fees, disclaimers, limitations of liability, indemnification, confidentiality, and proprietary rights (including without limitation licence rights such as the Permissions Agreement and the Ebook Rights) shall survive termination.
When you choose to remove your Content from Leanpub, it will no longer be available for purchase or visible to users who have not purchased it. It will still be available to users who have purchased it. Furthermore, if you remove any Content which has been sold, it may still be listed as Content having been produced by you in your profile.
Ruboss does not retain any residual rights to removed work other than those outlined above.
If you choose to terminate your account, the terms outlined above regarding the status of Content you have uploaded remain applicable.
13. International Users
Ruboss makes no representation that material on the Site is appropriate to or available at locations outside of Canada and the United States. You may not use the Site or export the Content in violation of United States export regulations. If you access the Site from a location outside the United States or Canada, you are responsible for compliance with all applicable local laws and any local taxes that may be payable.
14. The Services are Available “AS-IS”
Your access to and use of the Services or any Content is at your own risk. You understand and agree that the Services are provided to you on an “AS IS” and “AS AVAILABLE” basis. Without limiting the foregoing, RUBOSS AND ITS PARTNERS DISCLAIM ANY REPRESENTATIONS, WARRANTIES AND CONDITIONS, EXPRESS OR IMPLIED, OF MERCHANTABILITY, MERCHANTABLE QUALITY, DURABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE OR NON-INFRINGEMENT. We make no warranty and disclaim all responsibility and liability for the completeness, accuracy, availability, timeliness, security or reliability of the Services or any Content thereon. Ruboss will not be responsible or liable for any harm to your computer system, loss of data, or other harm that results from your access to or use of the Services, or any Content. You also agree that Ruboss has no responsibility or liability for the deletion of, or the failure to store or to transmit, any Content and other communications maintained by the Services. We make no warranty that the Services will meet your requirements or be available on an uninterrupted, secure, or error-free basis. No advice or information, whether oral or written, obtained from Ruboss or through the Services, will create any warranty not expressly made herein. Ruboss may also in its discretion modify the features, availability, operation and/or look and feel of Leanpub from time to time without notice to our users.
The Services may contain links to third-party websites or resources. You acknowledge and agree that we are not responsible or liable for: (i) the availability or accuracy of such websites or resources; or (ii) the content, products, or services on or available from such websites or resources. Links to such websites or resources do not imply any endorsement by Ruboss of such websites or resources or the content, products, or services available from such websites or resources. You acknowledge that it is your sole responsibility for, and assume all risk arising from, your use of any such websites or resources.
The terms in this Terms of Service also all apply to Publishers.
17. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, RUBOSS AND ITS SUBSIDIARIES, AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, PARTNERS AND LICENSORS (OTHER THAN CONTENT CONTRIBUTORS GRANTING LICENCES PURSUANT TO THESE TERMS) WILL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, OPPORTUNITY, DATA, USE, GOOD-WILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM (i) YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICES; (ii) ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SERVICES, INCLUDING WITHOUT LIMITATION, ANY DEFAMATORY, OFFENSIVE OR ILLEGAL CONDUCT OF OTHER USERS OR THIRD PARTIES; (iii) ANY CONTENT OBTAINED FROM THE SERVICES; AND (iv) UNAUTHORIZED ACCESS, USE OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING WITHOUT LIMITATION NEGLIGENCE) OR ANY OTHER LEGAL THEORY, WHETHER OR NOT RUBOSS HAS BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE, AND EVEN IF A REMEDY SET FORTH HEREIN IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE.
You agree that the liability of Ruboss, its officers, employees, affiliates, and agents, if any, arising out of any kind of legal claim (whether in contract, tort or otherwise) in any way connected with any transaction entered hereunder or the Site shall not exceed the amount you paid to Ruboss in connection with the transaction giving rise to such claim. Any action under these Terms must be commenced within one (1) year after such cause of action occurs.
The foregoing limitation applies to the acts, omissions, negligence, and gross negligence of Ruboss, its officers, employees, affiliates and agents which, but for this provision, would give rise to the cause of action against Ruboss in contract, tort, or any other legal doctrine. Your sole and exclusive remedies under these Terms are as expressly set out in these Terms.
You shall indemnify and hold Ruboss harmless against all third party claims, demands, suits, actions, judgments, losses, costs, damages (direct, indirect and consequential), lawyer’s fees and expenses that Ruboss may sustain or incur by reason of any breach or alleged breach of any representation, warranty, term or condition of these Terms, and for any act or omission by you which is in any way related thereto.
Some jurisdictions do not allow the exclusion of certain warranties or the exclusion or limitation of liability for consequential or incidental damages. Therefore, the limitations above may not apply to you.
20. Waiver and Severability
The failure of Ruboss to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision.
Every provision of these Terms is intended to be severable. If any section of these Terms is found to be invalid or unenforceable, then such section will be deemed amended and will be interpreted, if possible, in a way that renders it enforceable. If such an interpretation is not possible, then the section will be deemed removed from these Terms and the rest of these Terms will remain in full force and effect.
21. Controlling Law and Jurisdiction
These Terms and any action related thereto will be governed by the laws of the Province of British Columbia, Canada, without regard to or application of the conflict of law provisions of your province, state or country of residence. All claims, legal proceedings or litigation arising in connection with the Services will be brought solely in Vancouver, British Columbia, Canada, and you consent to the jurisdiction of such courts and waive any objection as to inconvenient forum. Notwithstanding the foregoing, Ruboss reserves the right to seek injunctive, specific performance or any other equitable remedy from any court of competent jurisdiction.
22. Entire Agreement
Ruboss may revise these Terms from time to time. The most current version can be found here. If the revision, in Ruboss’s sole discretion, is material, Ruboss will attempt to notify you via email to the email address associated with your account. By continuing to access or use the Services after those revisions become effective, you agree to be bound by the revised terms.
These Terms are binding. The United Nations Convention on Contracts for the International Sale of Goods shall not apply to these Terms.
The Services are operated and provided by Ruboss Technology Corporation.
Our address is:
If you have any questions about these Terms, please contact us. The preferred way to contact us is via email to email@example.com.