You’ve facilitated your 50th retrospective. The same issues surface. The same action items are created. Nothing changes. Features marked "done" sit in queues for months. You’re doing your job perfectly—and it’s making no difference.What if the problem isn’t your facilitation skills? What if the Scrum Master role itself is trapped in an outdated model?
You cannot lead what you cannot see. In AI-heavy organizations, illegibility is now the default. This book gives you fracture names, diagnostic protocols, and field kits for seeing and governing systems where dashboards lie and decisions live in prompts no one saved.