CHITA High Performance Operations Leader Training
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CHITA High Performance Operations Leader Training

About the Book

The CHITA High Performance Operations Leader Training text gives the reader step by step instructions for confidently leading the CHITA transformation in their operations. The powerful CHITA program is a fast, reliable and inexpensive way to increase your organization’s profitability while creating a High-Performance, continuous improvement culture.
  • CHITA precisely focuses effort and resources on activities that will improve profits and cash flow.
  • CHITA empowers and motivates process operators to improve the processes that they work with daily.
  • Your employees learn by doing, and improvement begins shortly after starting CHITA.
  • CHITA is inexpensive.  It cost only a few pizzas to execute.  A 10,000% ROI is viable.
With CHITA you can Rapidly:
  • Improve Quality
  • Increase Throughput
  • Reduce Inventory and Costs
  • Create a High-Performance culture
Read the CHITA Leader Training book today & start improving your profits and cash flow tomorrow. Free online training is available at
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About the Author


Paul Brainard Paul was born and raised in Southern California. He completed his undergraduate studies and went on to earn an MBA from the University of La Verne. Fresh out of school, Paul landed his first job as the plant controller for a manufacturing company. Within no time he was a key contributor to the financial turnaround of the company. On his own, he studied the relationship between management actions and profitability, learning how to distinguish between the types of activities that increase productivity and the types of actions that harm productivity. Over the next 2 decades Paul honed these skills and developed an innovative program to rapidly improve business profitability by re-defining leadership and empowering workers. He designed it so anyone could follow the simple procedures and produce impressive outcomes. He calls it CHITA, because it rapidly delivers results. He recently left his day job to become a consultant for value-adding businesses large and small. He also began teaching his system to students at the University of La Verne and conducting management seminars. Today Paul’s CHITA business development program gives rise to an invaluable opportunity for organizations because of its simple yet highly effective approach to rapid organization improvement. As a free online resource for managers, it is a convenient tool that makes it easy for business leaders to transform organizations with confidence. Paul lives an active family life with his wife and two sons. He is also very active in helping abused children and with his church.

Table of Contents

Introduction - Purpose of this Program

Leading Operations

Planning the Chita Operator Training

Operator Training - Session 1

What is a process?

Documenting a Process Flowcharts

Work Flow Diagram

Measuring Process Performance

Run Charts

Problem Elimination Tools

Pareto Charts

Root Cause Analysis

On-Time Performance

Cycle Time





Recap - What we have learned

Getting Started



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