The Innovation Revelation

The Innovation Revelation

A story about satisfying customer needs

About the Book

Charlie works for Nutthinghams, one of the UK's most-loved department stores. He is in charge of online sales for ladies fashion but, unfortunately, has to work in an acidic atmosphere.

As Nuttinghams announces plans to offshore their IT, Charlie is about to quit when he suddenly realises how they could approach their projects differently.

With the help of friends with different perspectives on life and work, Charlie embarks on his mammoth challenge with fresh approaches such as human-centred design and Agile thinking.

Will this change deliver results quick enough to alter the board's decision to offshore? And, if he does it without management's approval, will he ruin his chances of getting a job somewhere else if it goes wrong?

The Innovation Revelation follows Charlie on his turbulent journey of discovery in a world that often seems foreign and counter-intuitive.

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About the Author

David Lowe
David Lowe

David Lowe is an agile and lean coach who has helped a variety of companies (from start-ups to traditional organisations) over a range of industries (including finance, fashion, automotive, government and travel). He is heavily involved in the Agile and Lean communities: he runs the London Agile Discussion Group, Agile on the Bench and London Lean Coffee. Along with James and Jiten, he runs scrumandkanban.co.uk

Table of Contents

  • Chapter 1
  • Chapter 2
  • Chapter 3
  • Chapter 4
  • Chapter 5
  • Chapter 6
  • Chapter 7
  • Chapter 8
  • Chapter 9
  • Chapter 10
  • Chapter 11
  • Chapter 12
  • Chapter 13
  • Chapter 14
  • Chapter 15
  • Chapter 16
  • Chapter 17
  • Chapter 18
  • Chapter 19
  • Chapter 20
  • Chapter 21
  • Chapter 22
  • Chapter 23
  • Chapter 24
  • Chapter 25
  • Chapter 26
  • Chapter 27
  • Chapter 28
  • Chapter 29
  • Chapter 30 (version b)
  • Chapter 31 (version b)
  • Chapter 32
  • Chapter 33
  • Chapter 34
  • Chapter 35
  • Chapter 36
  • Chapter 37
  • Chapter 38
  • Chapter 39
  • Chapter 40
  • Chapter 41
  • Chapter 42
  • Chapter 43
  • Chapter 44
  • Chapter 45
  • Epilogue

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