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The Craft of Servant Leadership

A Guide to Empowering Technology Teams

This book is 100% completeLast updated on 2026-04-26

This book explores servant leadership—the practice of putting others first. When applied, the result is happier, more productive teams. You’ll gain skills to get the best out of your working life.

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36
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5,481Words
About

About

About the Book

Team Facilitation the Agile Way is a practical, hands‑on guide for anyone who leads or supports digital teams — Agile facilitators, Scrum Masters, coaches, and team leaders. If you want to run meetings that are focused, engaging, and deliver real outcomes, this book gives you the tools to do it.

You’ll learn how to apply Agile values and facilitation techniques to create purposeful, time‑boxed sessions that reduce chaos and help teams stay aligned. From preparing the “container” and designing effective agendas to using warm‑ups, Parking Lots, and action logs, you’ll discover repeatable methods that make every meeting more productive.

The book covers all major Scrum events — Daily Scrum, Sprint Planning, Sprint Review, Backlog Refinement, and Sprint Retrospectives — with clear guidance on purpose, facilitator responsibilities, pitfalls, and success indicators. You’ll also learn how to facilitate non‑Scrum meetings such as monthly group meetings, Big Room Planning, release planning, and kickoffs using the POWER method.

With a strong focus on servant leadership, psychological safety, and continuous improvement, this book helps you build high‑performing teams that collaborate effectively and deliver value consistently. Whether you’re new to Agile or looking to sharpen your facilitation skills, this guide gives you practical, repeatable techniques you can use immediately.

Author

About the Author

Luke Pivac

Luke has over a decade of experience leading Agile projects across industries, from software firms to major banks. Recognized as a thought leader, he is passionate about helping professionals at all levels understand and apply Agile practices to unlock their full potential. Luke shares his expertise through workshops, mentoring, and speaking engagements while balancing his professional pursuits with family life in Auckland, New Zealand

Leanpub Podcast

Episode 244

An Interview with Luke Pivac

Contents

Table of Contents

Introduction

  1. Purpose and audience
  2. What you will learn
  3. Author notes

1. Introducing Servant Leadership

  1. 1.1 Glossary of Terms

2. Principles & Values

  1. 2.1 Principles of Servant Leadership
  2. 2.2 Why Servant Leadership Matters
  3. 2.3 Servant Leadership. Scrum & Lean

3. Servant Leadership Craft

  1. 3.1 Core practices
  2. 3.2 Practical Habits to Adopt
  3. 3.3 Key Takeaways
  4. 3.4 Practical Scenarios and Servant Leadership Craft

4. Applying Servant Leadership as a Team Member

  1. 4.1 Key Characteristics of a Great Servant Leader Team Member
  2. 4.2 Putting Servant Leadership into Practice
  3. 4.3 Common Issues and How to Overcome Them

5. Applying Servant Leadership as a Team Leader

  1. 5.1 Being a Team Leader Using Servant Leadership Skills
  2. 5.2 Key Characteristics of a Great Team Leader
  3. 5.3 How to Apply Servant Leadership as a Team Leader
  4. 5.4 Putting the Craft of Servant Leadership into Practice as a Team Leader
  5. 5.5 Applying Servant Leadership Craft Skills as a Team Leader
  6. 5.6 Common Pitfalls and How to Overcome Them

6. Sustaining and Growing Servant Leadership Practices

  1. 6.1 The Importance of Practice and Improvement
  2. 6.2 Using Retrospectives to Reflect and Improve
  3. 6.3 Succeeding as a Team Sustainably with the PDCA Cycle
  4. 6.4 The PDCA Cycle

7. Summary and Next Steps

  1. 7.1 Summary
  2. 7.2 Key Takeaways
  3. 7.3 Where to Next?

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