Introduction
- Purpose and audience
- What you will learn
- Author notes
1. Introducing Servant Leadership
- 1.1 Glossary of Terms
2. Principles & Values
- 2.1 Principles of Servant Leadership
- 2.2 Why Servant Leadership Matters
- 2.3 Servant Leadership. Scrum & Lean
3. Servant Leadership Craft
- 3.1 Core practices
- 3.2 Practical Habits to Adopt
- 3.3 Key Takeaways
- 3.4 Practical Scenarios and Servant Leadership Craft
4. Applying Servant Leadership as a Team Member
- 4.1 Key Characteristics of a Great Servant Leader Team Member
- 4.2 Putting Servant Leadership into Practice
- 4.3 Common Issues and How to Overcome Them
5. Applying Servant Leadership as a Team Leader
- 5.1 Being a Team Leader Using Servant Leadership Skills
- 5.2 Key Characteristics of a Great Team Leader
- 5.3 How to Apply Servant Leadership as a Team Leader
- 5.4 Putting the Craft of Servant Leadership into Practice as a Team Leader
- 5.5 Applying Servant Leadership Craft Skills as a Team Leader
- 5.6 Common Pitfalls and How to Overcome Them
6. Sustaining and Growing Servant Leadership Practices
- 6.1 The Importance of Practice and Improvement
- 6.2 Using Retrospectives to Reflect and Improve
- 6.3 Succeeding as a Team Sustainably with the PDCA Cycle
- 6.4 The PDCA Cycle
7. Summary and Next Steps
- 7.1 Summary
- 7.2 Key Takeaways
- 7.3 Where to Next?
