Books

Através de exemplos didáticos, este livro irá guiá-lo no desenvolvimento Java de Web APIs.

A comedy-drama in one act."[…] a great coming of age story about acceptance and accepting who you are." —Literary Addicts Magazine

These are the fundamental principles of greenkeeping, if one agrees that greenkeeping is all about the growth rate of the grass and modifying that rate to get the desired surface conditions. Here's what influences the growth rate, how turfgrass managers can think about those factors, and how they can be adjusted to achieve the desired growth rate.

Elm è un linuguaggio funzionale che si compila verso JavaScript ed è nato per creare interfacce web responsive. Con Elm è possibile dire addio alla maggior parte degli errori a runtime, niente più undefined, niente più paura a fare un refactoring. E tutto questo con le prestazioni di React.

From a few weeks before until three years after a vertical sleeve gastrectomy, a self-confessed "terrible patient" tells the story of shedding one identity and finding another.

BUZZ 7 Consistency: the trick to delivering buzzworthy customer service is to do it, not once, not twice but EVERY time your customers walk through your doors… EXTRACT FROM Thrive with the Hive: 10 simple steps to follow to consistently deliver exceptional customer service, putting the internal and external customers at the heart of everything we do. Get buzzing with me even more www.thebusyqueenbee.com and subscribe to my E-Buzz newsletter... 

CAP 3100

BUZZ 10 Service Culture: put your internal & external customers at the center of everything your business does. That is when you will create a real service culture. Remember your customers are the bloodstream of your business.

BUZZ 9 Loyalty: give your customers consistently exceptional customer service; they will buy from you, return to you, recommend you, #freeavertising…

BUZZ 8 Value:  give your internal and external customers VALUE, they will give you loyalty. EXTRACT FROMThrive with the Hive: 10 simple steps to follow to consistently deliver exceptional customer service, putting the internal and external customers at the heart of everything we do.

Buzz 6 Feedback – The more feedback you get the more you will learn how to delight your customers and will be able to deliver exceptional customer service. Listen, understand, act… EXTRACT FROM Thrive with the Hive: 10 simple steps to follow to consistently deliver exceptional customer service, putting the internal and external customers at the heart of everything we do. Get buzzing with me even more www.thebusyqueenbee.com and subscribe to my E-Buzz newsletter... 

BUZZ 5 ACT will talk to you about Businesses needing to evaluate, respond and act, taking in new information put it into good use, and modify or eliminate ineffective ones.  EXTRACT FROM Thrive with the Hive: 10 simple steps to follow to consistently deliver exceptional customer service, putting the internal and external customers at the heart of everything we do.

BUZZ 4 Measure: you can only measure service when your staff knows what is expected of them. Measure the celebrate success, measure your internal and external customers’ satisfaction to ensure you are all going in the right direction... EXTRACT FROM Thrive with the Hive: 10 simple steps to follow to consistently deliver exceptional customer service, putting the internal and external customers at the heart of everything we do.

BUZZ 3 Train: Give your internal customers the tools to deliver exceptional customers to your external customers… EXTRACT FROM Thrive with the Hive: 10 simple steps to follow to consistently deliver exceptional customer service, putting the internal and external customers at the heart of everything we do. Get buzzing with me even more www.thebusyqueenbee.com and subscribe to my E-Buzz newsletter...