Books

One piece flow (or single-piece flow) is a lean manufacturing strategy where products are moved through production steps one unit at a time, rather than in batches. It improves efficiency and reduces waste by eliminating inventory bottlenecks between workstations, allowing for faster delivery and better quality control.

This practical guide introduces Value Stream Mapping (VSM)—a foundational Lean tool that visually captures every step in the flow of materials and information required to deliver a product or service. Used effectively, process mapping enables teams to identify waste, streamline workflows, and align operations with customer value.

Stop failures before they happen—master FMEA the right way.Whether you're designing a product, improving a process, or leading a Six Sigma team, Failure Mode and Effects Analysis (FMEA) is one of the most powerful tools you can use to anticipate and prevent risk.This practical guide cuts through the jargon and shows you exactly how to use FMEA effectively—in design, manufacturing, services, and more.

This book simplifies OEE by breaking it down into its three core elements—Availability, Performance, and Quality—and explains how to measure, analyze, and improve them. Building on the proven foundations of Lean and the Toyota Way, it also shows how emerging technologies are transforming OEE into a predictive, real-time system.

Practical Heijunka implementation guidelines featuring Heijunka box and SMED checklists to stabilize production and overcome demand fluctuation. Bring the best of Lean into your factory—make changeovers faster, production smoother, operations more predictable, and customers happier.

Every patient deserves a health system that cannot fail them. Not one that tries hard, but one that is designed to be safe.High Reliability Healthcare gives clinicians, managers, and leaders the conceptual foundation and the practical tools to build exactly that — from quality measurement frameworks and improvement models, to root cause analysis, risk management, and the governance structures that make excellence permanent rather than occasional.Grounded in international evidence and uniquely contextualised for the South African health system by Winnie Moleko and Grace Labadarios, this is the definitive text for anyone serious about healthcare quality.Foreword by Dr Sibongiseni Dhlomo, Deputy Minister of Health, South Africa.261 pages. 11 chapters. Everything you need to lead the transformation.

Know Your Code Self -- How Your Developer Archetype Shapes Your Craft, Career, and Team Dynamics

A pathway to a new philosophy of work, management & leadership, and a call to action for anyone faced with Intractable Problems & Elusive Opportunities. For current, aspiring, formal, and informal leaders. This book presents new principles, attitudes and behaviours along with examples from organisations and concrete practices. Perfectly suited for this digital, hyperconnected world and the ongoing Artificial Intelligence revolution.

A micro-guide to Complexity-thinking for anyone faced with complex problems and struggling to find the crux of the matter. It also contains a call to action. For newcomers to Complexity-thinking and those who are already familiar with the topic. This is the kind of book you'll want to share with your colleagues, manager, and CEO.

Una piccola guida al Complexity-Thinking per tutti coloro che si trovano ad affrontare problemi complessi faticando a trovare il bandolo della matassa. Contiene un invito all'azione. Per neofiti del Complexity-Thinking, per chi ha già famigliarità col tema, è il libro che vorresti far leggere a colleghi, dirigenti, e al tuo Amministratore Delegato.

Ever seen a “game-changing” corporate initiative kick off with fanfare, only to tangle employees in a baffling array of buzzwords, then gradually stagnate, and eventually fade away into obscurity—no change, no improvement, no lessons learned? The Incredible Story of Deft (2nd ed.) lays bare the dirty secret tanking most change efforts: overhyped frameworks, mental models, and “miracle cure” certifications that are as ill-timed as they are ultimately useless—except for adorning a CV and fluffing CVs and propping up pretenders who swear they’ve cracked how work “should” be done through allegedly valuable, rare, and inimitable knowledge with a mystical air. Marvel, rage, scoff, laugh (or cry, or both) by observing the interactions of fun characters at a 2-day workshop that aims to train the employees of the fictional Betovlax Corporation on the perils of Deft.

Ever seen a “game-changing” corporate initiative kick off with fanfare, only to tangle employees in a baffling array of buzzwords, then gradually stagnate, and eventually fade away into obscurity—no change, no improvement, no lessons learned? The Incredible Story of Deft (2nd ed.) lays bare the dirty secret tanking most change efforts: overhyped frameworks, mental models, and “miracle cure” certifications that are as ill-timed as they are ultimately useless—except for adorning a CV and fluffing CVs and propping up pretenders who swear they’ve cracked how work “should” be done through allegedly valuable, rare, and inimitable knowledge with a mystical air. Marvel, rage, scoff, laugh (or cry, or both) by observing the interactions of fun characters at a 2-day workshop that aims to train the employees of the fictional Betovlax Corporation on the perils of Deft.

Stop overreacting to every up and down in your metrics. Measures of Success teaches leaders how to separate meaningful signals from everyday noise using Process Behavior Charts — a simple, powerful method for driving real, sustainable improvement. Learn how to react less, lead better, and improve more.

This is the 2nd collection of real-life experiences and stories from those who have spent time at the "gemba." They have generously offered to write a chapter about lessons learned and tools they have applied. A great book to share with potential volunteers, or nonprofits wanting to learn more about Lean or Six Sigma applied to their organizations.

If you want your 5S implementation to be better than the 90% of the 5S implementations that have failed in other companies (or maybe even your own?), this book is for you!