Foreword
How to Read This Book
Part I: The Psychology of Small Recipes with Great Impact
1 What Are Micro Habits for Better Teamwork?
2 Dysfunctional Teams
3 Highly Functional Teams
- Good Teams Are Reflective Teams
4 Why Many Teams Do Not Become Highly Functional on Their Own
- Puzzle Instead of Poker!
- Why Playing Poker Does Not Work
- Why Teams Need Professional Help with Conflicts
5 Small Recipes with Major Impact
Part II: Micro Habits for Better Teamwork
- Seven Areas in Which Micro Habits Make a Difference
1 Curiosity and Compassion
- Context Shapes Communication
- The “You Idiot Test”: A Practical Tool
- Micro Habits for Curiosity and Compassion
2 Transparency and Clarity
- Ambiguity Breeds Misunderstanding
- Micro Habits for Transparency and Clarity
3 Psychological Safety
- Learning Is the Superpower of Successful Teams
- Four Stages of Psychological Safety
- Micro Habits for Psychological Safety
4 Needs Before Solutions
- The Dilemma of Unspoken Expectations
- The Problem Behind the Problem: How Misunderstandings Arise
- A Story of Two Teams
- Change and Resistance — When Inner Balance Wavers
- Conflicts Come in Different Styles
- Micro Habits for Clarifying Needs Before Solutions
5 Testing Assumptions
- A Ladder to the World Inside Our Own Heads
- How Explicit Assumptions Help Us Avoid Misunderstandings
- Micro Habits for Testing Assumptions
6 Kindhearted Honesty
- Feedback — Two Different Ways of Understanding It
- Honesty Is Not the Opposite of Empathy
- The “Shit Sandwich”: A Classic Feedback Fauxpas
- Micro Habits for Candid Honesty
7 Taking Ownership of Your Own Decisions
- Taking Responsibility: From Victim to Self-Determination
- Why Taking Responsibility Is So Hard
- Why Does This Help with Responsibility?
- Ownership as Team Culture
- Micro Habits for Owning our Decisions
1 How We Can Develop Robust Habits?
- Small Habits Only Have Impact Through Sustained Application
- Repetition Creates Automaticity
2 How Micro Habits Become Part of Everyday Life
- The Micro Habits Journey — A Learning Journey in Seven Steps
- Regular Reminders
- Practical Tips
Epilogue
Bibliography
Image Credits
Standing on the Shoulders of Giants
Acknowledgments
What Others Say About Micro Habits for better Teamwork®
About the Authors
- Dr. Denniz Dönmez
- Dr. Rafael Huber