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10 Steps to Flow: A Practical Novel for Software Delivery Leaders
This book is 100% completeLast updated on 2026-06-16
David leaned forward, intrigued. "An inventor of better systems? You always say stuff like that Alex! What do you mean?"
"I have a theory. The reason most organisations fall back," Alex explained, "is because they fall into the trap of believing that they have 'arrived'. They find a process that works, a method they like, a 'way of working', and then they try to preserve it, to freeze it in time. They codify it, they build policies around it, and they turn it into a dogma. This approach may have worked in the past but in today’s fact paced world, a process which can’t be continuously improved, soon becomes an obstacle.”
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About the Book
10 Steps to Flow: A Practical Novel for Software Delivery Leaders is your quick and easy to consume, guide to cutting through the chaos and building a resilient, high-performing delivery culture that thrives on clarity, autonomy, and continuous improvement.Told through the relatable journey of Alex, a pragmatic delivery lead, this novel brings modern delivery practices to life, not through dry theory, but through a story that feels real, messy, and deeply human. As Alex guides his team (and later, an entire division) from chaos to flow, you’ll walk through ten practical steps that every Agile, Lean, or DevOps-minded leader should know.
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About the Author
Plamen Balkanski
Plamen Balkanski is a seasoned software delivery and product leader with over 20 years of experience helping teams, and entire organisations, work smarter, move faster, and build better systems. He’s led transformations across government, telecom, and finance, including HMRC, the Home Office, and O2, where his work contributed to national award wins.
Plamen blends hands-on delivery with coaching, product thinking, and systems design. His approach draws from Kanban, Lean, Team Topologies, and XP, not just in theory, but in the messy real world of multidisciplinary teams, legacy systems, and hard deadlines.
Plamen is a certified Lean Stack Coach, Professional Kanban Practitioner, and long-time mentor and judge for MassChallenge, where he supports founders building the next wave of impact-driven businesses. He writes for modern software leaders who care not just about shipping features, but about building healthy, high-performing teams that can sustain delivery over the long term.
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