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Your Only Employee Is a Robot
How Introverts Automate Delivery, Support Emails, and Refunds for a One-Person Product Business in 15 Minutes a Day
This book is 100% completeLast updated on 2026-11-10
Delivery, support email and refunds for your tiny product, run by a robot you supervise in 15 minutes a week. No calls, no chat widget, no daily posting.
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$24.99
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About
About the Book
"Hi, I bought your template but I can't find the download."
The fifth time you answer that email, at 22:40, after your day job, you realize the product is fine. The back office is the problem.
You sell one small thing: an ebook, a spreadsheet template, a kit, a short course. You have one quiet hour in the evening. And that hour keeps getting eaten by download questions, "is there a discount?", a refund request in an angry tone, and once, terrifyingly, a chargeback.
This book gives the boring work to a robot, and keeps you in charge of it. The robot delivers, acknowledges and drafts. You read, decide and send. Fifteen minutes a week.
What you build
A platform audit: what Leanpub, Gumroad, Lemon Squeezy or Stripe Payment Links already does for you, so you automate nothing twice
A delivery email people actually read (three versions)
One support address with an honest auto reply that answers the top three questions before you do
Fourteen copy-paste replies for the emails you will get forever
An AI drafting prompt plus a five-point human check, so nothing goes out you would not sign
A refund policy you can paste at checkout, and the math on why fast refunds beat disputes
A chargeback kit: what to send, by when, and when to just let it go
The 15-minute weekly ritual, and a never-automate list
Real cases, real rules
An airline was ordered to pay after its chatbot invented a refund rule. A coding tool's support bot made up a policy and customers cancelled. A big fintech said it went too far with AI and promised customers a human. Gumroad enforces a stricter refund policy if more than 1% of your customers dispute. Every case and number is sourced, dated and comes with its caveat.
What this book refuses to teach
No chatbots talking to your customers alone. No phone support. No live chat. No "automate everything" tool stacks. No income promises.
Who it's for
Introverted professionals with a day job who sell, or are about to sell, a small digital product in writing, and AI-curious technical readers who want a safe, human-checked support workflow.
Who it's not for
Teams with a support department, physical-product sellers with shipping logistics, and anyone who wants a bot to answer customers without reading the reply.
Also by A. C. Weishaupt
Don't Build an App, Kill The Good Options, Build While They Sleep, Sell Without Small Talk, Charge More, Talk Less. This book is the "run it" step.
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Author
About the Author
A. C. Weishaupt
A. C. Weishaupt writes from Europe with a humble devotion to the long craft of publishing many books - some reached international Amazon Top 100 placements.
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