Business and IT Alignment

Developer platforms promise to rewrite the laws of IT physics: they boost innovation through standards; they speed up development while assuring compliance; and they reduce cognitive load without restricting choice. Building such an in-house platform, or even deploying one, is far from easy, though. This book condenses a decade of building and rolling out platforms into practical advice for platform teams and users.5300+ happy readers! Also as Paperback edition

You want to analyse, understand and capture the subject matter of a domain, typically because you want to build a software system in that domain? You're looking for abstractions to describe and ultimately execute said subject matter? Then this book is for you: it's chock-full of experience and practices for tackling this challenge.

Most enterprises can deliver fast, but few can adapt at scale.The Cybernetic Enterprise introduces a unifying operating model that embeds AI, feedback loops, and platform thinking into the DNA of your organization. Learn how to build a system that senses change, learns continuously, and transforms disruption into strategic advantage.

BizTech Evolution introduces an innovative framework for transforming how businesses and their technology service providers collaborate in an increasingly complex digital world, ultimately creating more value for both parties and the broader community.Drawing from real-world successes and failures, this practical playbook introduces the concept of BizTech consultancies — service organizations that transcend the traditional role of technical implementers to become trusted strategic partners in their clients' transformation journeys.See inside https://biztechbook.com/PDF and EPUB available!

Most teams don’t suffer from a lack of effort—they suffer from a lack of alignment. Goals are misaligned, boundaries are unclear, and work often centres on internal priorities instead of user needs— resulting in frustration and delays. User Needs Mapping: Aligning Teams Around What Matters offers a practical, visual way to reconnect organisations with the people they serve. Instead of guessing at structure or copying someone else’s model, this book shows you how to expose hidden dependencies, identify genuine user needs, and make better choices about team design and responsibilities. Through real-world case studies and step-by-step guidance, you’ll learn how to navigate tensions between wants, needs, and feasibility, create clarity of purpose, and build teams that deliver meaningful outcomes. Whether you’re a leader, product manager, architect, or change agent, this book equips you to turn complexity into clarity and enable teams to flow faster—aligned around what matters.

Turn "our Shopware store feels slow" into a measurable 30-day plan: one fix a day, each with a before/after metric. Field-tested engineering on caching, Elasticsearch, Redis and CDN — not generic tips.

Unlock the secrets of high-performing tech organizations with 'All Hands on Tech.' Drawing from 40+ years of experience across corporate giants and digital-native companies, this guide offers battle-tested strategies to transform your software development process, boost innovation, and deliver real business value at scale. Learn how to:• Align your tech strategy with business goals• Structure teams for maximum impact and innovation• Implement agile and DevOps practices at scale• Foster a culture that attracts and retains top talent• Deliver value consistently and rapidly Whether you're a CTO, engineering manager, or aspiring tech leader, you'll find actionable insights to transform your organization. This Minimum Viable Book (MVB) is a work in progress, inviting community input to shape its evolution into an indispensable resource for tech leadership.

AI can analyze the data. But who decides what the data means—and what to do next?Modern organizations have more information than ever, yet making good decisions remains difficult.AI-Powered Smart Decision Making shows how to combine AI, data, analytics, and human judgment to turn information into insight and insight into action.Discover a practical framework for making better decisions across strategy, marketing, sales, operations, finance, risk, and beyond.AI is not the decision. AI improves the decision process. Table of ContentsIntroduction—The New Era of AI-Powered Decision MakingChapter 1 — The Foundations of Better Business DecisionsChapter 2 — From Intuition to Data-Driven Decision MakingChapter 3 — Understanding Data for Better DecisionsChapter 4 — Business Analytics: Turning Data into InsightChapter 5 — How AI Changes Business Decision MakingChapter 6 — Building an AI-Powered Decision FrameworkChapter 7 — Asking the Right Questions: AI, Data & Decision ProblemsChapter 8 — Predictive Decision MakingChapter 9 — Prescriptive Analytics and Decision OptimizationChapter 10 — AI for Strategic Business DecisionsChapter 11 — AI for Marketing and Customer DecisionsChapter 12 — AI for Sales, Operations and Supply ChainChapter 13 — AI for Financial and Risk DecisionsChapter 14 — Human + AI: The New Decision-Making PartnershipChapter 15 — Bias, Uncertainty and the Limits of AI DecisionsChapter 16 — Trustworthy, Responsible and Explainable AI DecisionsChapter 17 — Measuring Decision Quality and Business ImpactChapter 18 — Building an AI-Powered Decision CultureChapter 19 — Designing an AI-Powered Decision SystemChapter 20 — The Future of Smart Decision MakingConclusion — From Data to Better DecisionsDisclaimer

CIS-SAM is an Implementation Specialist exam — it tests whether you can configure SAM Professional, not whether you know ITAM theory. This guide is organised against ServiceNow's published blueprint, domain by domain, and weights its depth the way the exam does. All five domains across 15 chapters, plus a 60-question practice exam with worked answers.

Linux System Hardening is a practical guide to securing Linux systems from the kernel to the cloud. It explains how threats work, how to apply effective controls and what you give up along the way. Built for admins, security engineers and DevSecOps teams working with real production systems.

The first ITIL®-aligned practice guide to structure Customer Success as a complete organisational capability. It brings comprehensive IT service management thinking into CS, integrating governance, processes, people, information, technology, partners, and continual improvement into a coherent operating model, with practical methods and tools to design, govern, assess, and improve it.

Shadow IT is everywhere, from unsanctioned apps to forgotten cloud resources. This practical guide shows IT and security teams how to find what they cannot see, assess the risks and put effective controls in place without slowing the business down. Packed with practical strategies, code examples and clear roadmaps, it turns Shadow IT from a hidden risk into something you can manage.

Cybersecurity is no longer just an IT problem. Modern Information Security connects the principles, architecture, operations and strategy behind effective security programs. From identity and cloud security to incident response, governance and emerging threats, it offers practical guidance for building security that works in the real world.

Artificial Intelligence is transforming business—and the leaders who embrace it will shape the future.The AI Business Playbook is a practical guide for CEOs, executives, entrepreneurs, and business leaders who want to successfully adopt AI without technical complexity.Learn how to develop an AI strategy, identify high-impact opportunities, lead organizational transformation, manage risks, and create lasting competitive advantage.Filled with practical frameworks and actionable insights, this book helps you turn AI from a powerful technology into a measurable business asset.Lead with confidence. Drive innovation. Build the future with AI.

This playbook was prepared by SkelerSecurity to equip founders, executives and developers of earlystage healthcare, financial technology and adjacent high-trust ventures with the security mindset, the controls, and the business case they need to operate safely in a threat environment that has industrialized.