From Reactive Agents to Proactive AI
- Why Heartbeat Architectures Matter
- The promise of this book
- Preface: the question nobody asked
- How to read and build
- A note on attractive systems
1. Bounded Autonomy
- Four capabilities, one operating contract
- Proactivity is not exclusive to a timer
- The value of doing nothing
- Where a model earns its place
- A first autonomy ladder
- Build decision: define the envelope first
2. The AI Control Plane
- The component map
- Architecture A: the scheduled investigator
- Architecture B: events plus reconciliation
- Architecture C: durable workflow with human decisions
- Architecture D: specialist workers
- State is part of the interface
- Build decision: choose the smallest architecture that preserves state
3. Time, Context, and Memory
- Choose cadence from the problem
- Scheduling is not exclusive ownership
- An evidence envelope
- Context is a retrieval problem
- Memory has several jobs
- Forgetting and quiet operation
- Build decision: make time testable
4. Planning Under Authority
- Investigate with competing hypotheses
- Turn prose into a proposal
- Risk tiers as a conversation with the owner
- Enforce budgets outside the prompt
- Idempotency is about effects
- Verification and compensation
- The trust boundary around a model
- Build decision: review one action end to end
5. The Incident That Nobody Prompted
- Observe symptoms before explanations
- A sequence that narrows uncertainty
- Decide what the agent may do
- Verify recovery without declaring causality too soon
- Four neighboring incidents
- Product opportunity and measurement
- Build exercise: replay the night shift
6. The Repository That Maintains Itself
- Begin with the maintenance inbox
- Walk one vulnerability to a reviewable change
- Code execution is a trust boundary
- Tests are evidence with limits
- The review packet is the product
- Product opportunity and economics
- Build exercise: construct a safe repair lane
7. Cloud Capacity With a Business Case
- Look for waste systematically
- Build a capacity envelope
- Separate estimated and realized savings
- Apply changes in stages
- Portfolio management for recommendations
- Product opportunity and trust
- Build exercise: challenge the cheapest plan
8. Security Without Unbounded Power
- Build the security picture
- Design containment before an incident
- Rotation is a workflow
- Protect the operator from the evidence
- Fail closed without becoming blind
- Product opportunity and evaluation
- Build exercise: the suspicious login that was legitimate
9. Data That Arrives Correctly
- Monitor the contract, not only the job
- Trace the failure upstream
- Retrying safely means understanding side effects
- Publication is an action
- Schema evolution and semantic drift
- Privacy and query boundaries
- Product opportunity and measurement
- Build exercise: recover a missing partition
10. Investigating Business Drift
- Define the denominator
- Segment before proposing a cause
- Correlation guides investigation
- Choose interventions that match authority
- The other business signals
- Estimate value without inventing revenue
- Product opportunity and build exercise
11. Build a Heartbeat Agent
- Run the first cycle
- Read the modules as boundaries
- Understand two identities
- Exercise approval
- Reproduce the dangerous timeout
- Read failure as a first-class result
- Move toward production in explicit steps
- Build exercise: replace one boundary
12. From Reliable Operator to Paid Product
- Choose a narrow first market
- Compare the six opportunities
- Run a pilot with a stopping rule
- Evaluate the whole loop
- Observe the observer
- Calculate the cost of always being awake
- Unit economics without wishful arithmetic
- Price the outcome and constrain the workload
- A practical 90-day path
- Build decision: sell one result you can defend
Conclusion: The Quiet Operator
Appendix A. The Operator Design Workbook
- Worksheet 1: the operating envelope
- Worksheet 2: the action contract
- Worksheet 3: the evidence ledger
- Worksheet 4: evaluation cases
- Worksheet 5: customer value and delivery cost
- Worksheet 6: the launch decision
Appendix B. A Working Vocabulary
Appendix C. Sources and Further Reading
- Publishing references
- About this edition