Change Rewired
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Change Rewired

Digital change, human focus.

About the Book

Change Rewired is your guide to navigating digital transformation with confidence. Inspired by McKinsey’s digital transformation framework, this book offers both critique and practical application, diving deep into what it means for those managing change on the ground every day. It explores how agile ways of working, artifical intelligence (AI) and digital adoption platforms (DAPs) are reshaping how organisations evolve and manage change. A must-read for transformation leaders, change managers, and digital practitioners.

About the Author

Mick Newies
Mick Newies

Mick Newies has been working on IT-enabled change for longer than he wants to admit to himself.


Beginning back in the ’90s, this Generation X’er has lived through the rise of mainframes and green screens, the explosion of desktop computing, and the earliest days of dial-up internet. He’s seen organisations chase the promise of ERP, the dot-com hype boom and bust, the shift from on-premise to cloud computing, and now the brave new world of digitisation and AI — each wave bringing new tools, new jargon, new promises, and new challenges.


Along the way, he’s seen what makes change succeed — and what makes it fail — in the messy, political, and very human world of large (and not-so-large) organisations.


For Mick, this has never really been about the technology. It’s really always been about helping people and organisations learn, adapt, and thrive amid constant reinvention.

Table of Contents

    • About this book
    • Introduction
      • Introducing McKinsey’s Rewired
      • How I’m going to approach things
    • Creating a digital roadmap
      • What Rewired says about creating a digital roadmap
      • Takeaways from the opening of Rewired
    • Talent management
      • What Rewired says about talent management
      • General takeaways from the talent management element
      • Takeaways for traditional change managers
      • Takeaways on DE&I
    • A universal operating model
      • What Rewired says about adopting a universal operating model
      • General takeaways from the universal operating model element
      • Takeaways for change managers from the universal operating model element
    • The technology and data ecosystem
      • What Rewired says about the technology element
      • What Rewired says about the data element
      • General takeaways from the technology and data ecosystem
      • Takeaways for change managers from the technology and data ecosystem
      • Towards a talent management data product example
    • Adoption
      • What Rewired says about adoption
      • Change management takeaways from the adoption element
      • Managing change in pods
      • Managing cultural change
    • Digital adoption platforms (DAPs)
      • DAPs – origins, capabilities and use cases
      • DAPs and product adoption
      • DAPs and the universal operating model
      • DAPs and the technology and data ecosystem
      • DAPs and talent management
      • Ethical and privacy considerations when using DAPs with talent management
      • Retire: will AI replace DAPs completely?
      • Retain: keeping DAPs in an AI-enhanced world
      • Re-purpose: DAPs as AI-enabled digital experience platforms
    • AI and the future of change leadership
      • What does AI already do that change managers currently do?
      • What could AI do within the next 18 months that change managers currently do?
      • Could AI replace change managers entirely?
      • If AI could replace change managers, should it?
      • What will the next generation of change leaders need to be, know, and do?
    • Reframing change management: from delivery function to platform capability
      • Change as infrastructure
      • Change management as platform guild: custodianship at scale
      • The changing role of change
      • Final thoughts: change by design

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