Website Accessibility for Managers
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Website Accessibility for Managers

Or How to sell to another 15% of the population

About the Book

This book explains how to start a project to make your organization's websites and apps accessible to disabled people - and to comply with the law in your country. It details everything management need to know about their accessibility project.

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    • Quality Management
    • HTML
    • Ethics & Technology
    • Web Development
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About the Author

Guy Hickling
Guy Hickling

Guy Hickling is an experienced accessibility consultant with particular knowledge of ADA and WCAG compliance. After 15 years as a web designer and developer, he specialised in web accessibility in 2015, and has been deeply involved in that field ever since.

He worked for one of the largest accessibility consultancies, auditing websites and apps in the US, UK, Europe and the Far East. He has audited the websites of, and provided consultancy and guidance for, two US legal firms, two UK global banks, a travel airline, a US shoe retailer, a UK telecoms company, and many other companies and organisations large and small on both sides of the Atlantic. He is now an independent accessibility consultant and writer on accessibility matters.

In 2017 and 2018 he shared in the work on the WCAG 2.1, the new update to the WCAG released in June 2018. You can also see his participation in the accessibility forum discussions on WebAIM, and the IAAP (International Association of Accessibility Professionals). He frequently writes on accessibility matters, and has now written this e-book to help all involved in making their websites and apps available to, and usable by, disabled people everywhere.

Table of Contents

  • How difficult is it?
    • Introduction
    • A Simple Plan of Action
    • Why So Simple?
    • An Exception
    • Money or Honour or Ultimate Force?
    • Finance Again
    • What next?
  • The WCAG
    • Measuring website accessibility
    • The WCAG
    • Use in various countries
    • Basic principles of the WCAG
    • Types of Disability
    • The structure
    • The “Understanding” documents
    • Compliance
    • How to Use The WCAG?
    • Where they should start
  • Achieving WCAG Compliance
    • The WCAG Levels
    • Which Level For You?
    • What is WCAG Compliance?
    • Who is responsible?
    • Testing your website
    • The testing
    • Choosing staff for your accessibility project
    • Having an audit
    • What to test?
    • The results
    • The cost
    • Choosing an audit consultant
    • Learn as you go
  • Your development team
    • Developers - The Starting Point
    • Where to start
    • Scheduling learning
    • Incremental page updating
    • Conclusion

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