The Leanpub 60 Day 100% Happiness Guarantee
Within 60 days of purchase you can get a 100% refund on any Leanpub purchase, in two clicks.
See full terms...
50 Network Troubleshooting Cases for IT Support Professionals
Fifty realistic network cases. Stop guessing, follow the evidence, and learn to locate the failure before you try to fix it.
Minimum price
$14.99
$19.99
About the Book
Network troubleshooting gets faster when you stop guessing and start locating the failure.
TRACE THE FAILURE puts you inside 50 realistic network support cases built around one professional skill: using evidence to identify the narrowest failure domain before choosing the next action.
You will work through Wi-Fi and Ethernet faults, DHCP and addressing problems, DNS failures, VPN routing, firewall and proxy paths, latency and packet loss, application-specific connectivity, branch incidents, provider outages, and multi-site failures.
Each case asks you to decide what the current evidence already proves, choose the next discriminating test, localize the failure, and make a professional next move without jumping layers or bypassing security controls.
Designed for aspiring and working L1/L2 support professionals, help desk analysts, service desk technicians, and anyone who wants stronger practical network troubleshooting judgment.
About the Author
Within 60 days of purchase you can get a 100% refund on any Leanpub purchase, in two clicks.
See full terms...
We pay 80% royalties on purchases of $7.99 or more, and 80% royalties minus a 50 cent flat fee on purchases between $0.99 and $7.98. You earn $8 on a $10 sale, and $16 on a $20 sale. So, if we sell 5000 non-refunded copies of your book for $20, you'll earn $80,000.
(Yes, some authors have already earned much more than that on Leanpub.)
In fact, authors have earned over $15 million writing, publishing and selling on Leanpub.
Learn more about writing on Leanpub
If you buy a Leanpub book, you get free updates for as long as the author updates the book! Many authors use Leanpub to publish their books in-progress, while they are writing them. All readers get free updates, regardless of when they bought the book or how much they paid (including free).
Most Leanpub books are available in PDF (for computers) and EPUB (for phones, tablets and Kindle). The formats that a book includes are shown at the top right corner of this page.
Finally, Leanpub books don't have any DRM copy-protection nonsense, so you can easily read them on any supported device.
Learn more about Leanpub's ebook formats and where to read them
You can use Leanpub to easily write, publish and sell in-progress and completed ebooks and online courses!
Leanpub is a powerful platform for serious authors, combining a simple, elegant writing and publishing workflow with a store focused on selling in-progress ebooks.
Leanpub is a magical typewriter for authors: just write in plain text, and to publish your ebook, just click a button. (Or, if you are producing your ebook your own way, you can even upload your own PDF and/or EPUB files and then publish with one click!) It really is that easy.