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The Missing Middle
How Agentic AI Can Reach the Companies Malaysia’s Growth Depends On
About
About the Book
Malaysia's official growth story runs through Petronas, Maybank, and a handful of national champions. The country's actual economy runs through something else entirely: 8.10 million people — 48.7 percent of the national workforce — earning their living inside a workshop, a family manufacturer, or a thirty-person exporter that no headline ever mentions.
The Missing Middle asks a specific, urgent question: can agentic AI — the fastest-falling-cost technology in enterprise history — actually reach that half of the country? Not the USD 300 million companies global consulting firms already serve, but the RM20 million manufacturer whose entire indirect staff still bridges four disconnected systems by hand.
Drawing on real precedent — Petronas's three-decade Vendor Development Programme, Switzerland's own catastrophic quartz-watch crisis, China's and Singapore's already-committed national AI budgets — this book builds a sector-by-sector, numbers-based case for exactly what has to happen, and by whom, for Malaysia's missing middle to compete rather than quietly lose ground.
This is not a book about job losses. It is an argument for wages that rise because businesses that survive can afford to pay more — and a case that the next decade's national competitiveness will be decided, tender by tender, inside exactly the companies most current AI strategy has never bothered to name
Author
About the Author
Muralikrishna Sridhar
Dr. Muralikrishna Sridhar is an experienced AI leader with a strong background in managing large-scale AI initiatives, driving business transformation, and scaling AI-driven solutions across industries. With a PhD in AI and a postdoc from the University of Leeds and visiting researcher at Stanford Research Institute, he has successfully led AI strategy, execution, and customer engagement in automotive, construction, and manufacturing for more than 15 years. As a successful entrepreneur, Krishna has co-founded CONXAI Technologies GmbH - a company that provides cutting edge AI solutions for the construction sector. He also co-founded Sparsa AI GmbH, pioneering AI-Agentic innovations for the real economy. Through these ventures, he has been at the forefront of advancing AI solutions that revolutionize industrial operations, human -machine collaboration, and decision-making in real-world enterprise environments. At Accenture, he plays a key role in shaping the AI Agent strategy, defining roadmaps, and driving execution— ensuring AI agents are not just technological innovations but practical solutions that deliver measurable business impact. His expertise lies in bridging AI with enterprise operations, enabling organizations to integrate intelligent automation seamlessly into their workflows.
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