Fifty realistic support cases. Learn what to investigate, document, and communicate before you hand off the ticket — so the next technician can continue the work instead of starting over.
The user says it works. Is the ticket really finished? Fifty realistic IT support cases that train you to verify the fix before you close the ticket.
The first complaint is not always the real problem. Work through 50 realistic IT support cases and learn to follow the evidence from symptom to root cause.
Fifty tickets. Fifty judgment calls. Decide whether to solve, investigate, contain, communicate, or escalate — then see what a strong support professional would do next.
50 realistic IT support tickets. Five connected shifts. Make the call, uncover new evidence, and learn the troubleshooting, triage, communication, and escalation skills used on a real help desk.
Learn Argo Rollouts through hands-on Kubernetes labs. Build canary and blue-green deployments, control traffic with Istio, validate releases with Prometheus, run Experiments, automate promotion and rollback, and manage progressive delivery with Argo CD and GitOps.
What if you could build software without manually writing every line of code? Artificial Intelligence is transforming the way software is designed, developed, tested, and deployed.But becoming an AI-powered software engineer isn't simply about asking an AI to write code.It's about learning how to think, design, build, test, verify, and improve software with AI as your engineering partner.The AI-Powered Software Engineer takes you on a practical journey from traditional programming to AI-assisted development and modern AI engineering.Learn how to use AI to:Design software. Generate and understand code. Debug complex problems. Build AI-powered applications. Automate workflows. Test and secure software. Deploy real products. Build AI-powered SaaS businesses.You don't need to become the fastest programmer in the room.You need to become the person who can turn an idea into a working, reliable, valuable system.Write less code. Think more. Build faster. Engineer smarter.The future of software engineering isn't humans versus AI.It's humans building with AI.
本書では、Compose Compiler、Runtime、UI レイヤー、そしてパフォーマンスチューニングに至るまで、Jetpack Compose のすべてを深く掘り下げます。Jetpack Compose の内部ソースコードを一行ずつ読み解きながら、なぜその設計が選ばれたのか、その背景にある理由を明らかにし、皆さんが日々書いているコードと内部メカニズムを結びつけていきます。 本書を読み終える頃には、Compiler、Runtime、UI レイヤーがどのように連携して動作しているのか、その全体像を頭の中で描けるようになるでしょう。そして最終的には、その理解をもとに、日々開発している Compose プロジェクトのパフォーマンスを大きく改善できるようになります。 コース(英語):Jetpack Compose Mechanisms | ハードカバー書籍(英語) | ISBN-13: 9798185354780
The first thing many people hit with an AI coding assistant is a plateau. A correction made on Monday is gone by Thursday. This book is about the operating model above the prompt, where truth lives, how a correction becomes a standing rule that holds, and which judgments stay in human hands.
Stop wasting engineering hours on manual Jira maintenance. Learn how to combine deterministic Jira governance with targeted Atlassian Rovo AI agents to build a self-triage, friction-free delivery engine.
Master ABAP from your first line of code to modern SAP S/4HANA development. Build practical skills in internal tables, database access, object-oriented programming, CDS views, RAP, APIs, performance and Clean ABAP through clear explanations and runnable examples designed for real-world projects.
Stop letting Windows decide how you work. This guide takes you from everyday tasks to the tools and techniques professionals rely on, covering PowerShell, WSL2, security, automation and AI. Packed with practical examples, it helps you unlock the full potential of Windows 11 with confidence.
If you know Linux, you already have most of the skills you need to master FreeBSD. This practical guide shows where the systems differ, why those differences matter and how to deploy, secure and manage FreeBSD with confidence using comparisons that make every concept easy to understand.
A IA mudou a forma de escrever código, mas o verdadeiro impacto está na engenharia de software. Este livro explica por que especificação, arquitetura e contexto passaram a ocupar o centro do desenvolvimento moderno.
Whether you are prepping for a job, brushing up on skills, or studying for an exam this book delivers technical clarity without the fluff. Features beginner to expert challenges that double as an interactive flashcard game. Play solo or take-turns battling with fellow 'Pythoneers.' Earn points and win! Learners looking to master these concepts should purchase Python Concepts, Questions & Code.