Books

Git is much bigger than GitHub. This practical guide explores self-hosted platforms, decentralized approaches, secure operations and CI/CD beyond the usual defaults. Learn how to design, deploy and run independent Git infrastructure for real-world engineering, enterprise and regulated environments.

The first ITIL®-aligned practice guide to structure Customer Success as a complete organisational capability. It brings comprehensive IT service management thinking into CS, integrating governance, processes, people, information, technology, partners, and continual improvement into a coherent operating model, with practical methods and tools to design, govern, assess, and improve it.

A practical implementation framework covering 22 essential data center operational domains. Assess gaps, establish priorities and build a controlled improvement roadmap.

Build optimization models that remain useful when forecasts are wrong. This practical guide connects uncertainty sets, robust counterparts, duality, budgets of uncertainty, and modern distributionally robust optimization with real operational applications and implementation advice.

Cyber threats do not stop at the office network. When industrial systems are targeted, the consequences can reach far beyond lost data. This practical guide shows how to secure OT and critical infrastructure from the ground up, combining proven standards, real-world defenses and hands-on guidance for the systems that keep the world running.

La IA no toma decisiones: traduce el criterio del profesional que conoce su organización. Primero es el criterio. Hasta después es la herramienta.

Unite reliability, safety, and security to achieve operational excellence. Built specifically for plant operations, this 10-page guide provides actionable production risk assessments, management of change steps, and the plant manager's checklist.

True continuous improvement requires building a culture where employees understand, embrace, and manage the new methods. By training your team in the principles of PDCA, you ensure that improvements are sustained, knowledge is retained, and the organization continues to grow and evolve.

Every organization struggles with waste—lost time, hidden costs, and inefficient processes that drain performance. This book introduces you to the mindset and principles of Value Stream Mapping (VSM), showing how to see waste clearly, understand its impact, and build the foundation for continuous improvement.

This book gives senior technology leaders a practical operating system for enterprise AI strategy. It turns scattered pilots into a board-ready plan by walking through strategy, economics, vendor decisions, ownership, governance, GenAI architecture, and roadmap assembly: AI Platform Scorecard, Use-Case Prioritization Matrix, Budget Model + Cost Guardrails, Vendor Decision Framework, RACI Matrix.

The first book in the Plant Manager Series. Learn how to design Power BI dashboards for OEE, quality, production, TPM, and continuous improvement using practical manufacturing examples.

Wenn Sie ein kleines Unternehmen führen, wissen Sie, wie anstrengend es sein kann, den täglichen Betrieb aufrechtzuerhalten. Ständiges Krisenmanagement, unklare Verantwortlichkeiten, wiederkehrende Fehler und chaotische Abläufe sind keine Zeichen von Wachstum – sie sind Anzeichen eines Systems, das verbessert werden muss.

To make sure that the production team members on the assembly line always have the parts and tools they need to complete their tasks, Toyota has put all the systems and support personnel in place. If you visit one of their assembly factories, you can see this for yourself. Although patients are more essential, it can be argued that Toyota invests significantly more in its front-line staff than many hospitals do. Toyota enables team members to concentrate on their tasks and the truck in front of them, resulting in greater outcomes and overall happiness.

AI is becoming part of everyday professional work. This practical, non-technical handbook will show you how to use it effectively to save time, improve the quality of your work, make better-informed decisions, and get more done. Learn what AI does well, where human judgement matters, and how to work confidently with AI in the real world.

Tired of living in a constant rush, where urgent tasks always push aside what truly matters? This e-book shows you how to apply proven operational excellence tools to manage your life, make decisions with less stress, and turn even your most ambitious goals into reality. Follow an engaging journey alongside the book’s characters and discover how to transform daily chaos into a system that works for you.