This is a collection of real-life experiences and stories from those who have spent time at the "gemba." They have generously offered to write a chapter about lessons learned and tools they have applied. A great book to share with potential volunteers, or nonprofits wanting to learn more about Lean or Six Sigma applied to their organizations.
For decades, Lean and Six Sigma have helped businesses improve quality, reduce costs, increase profits and improve customer satisfaction. These skills can help reduce pollution, poverty, homelessness, domestic violence, or almost any problem you can imagine. This is a short but powerful book, intended to motivate you to apply your skills for good!
The book is currently available only through Amazon (Kindle and Paperback). We've raised over $4000 for the Louise Batz Patient Safety Foundation and will continue to donate 100% of proceeds.