Books

Ideas are abundant. Outcomes are rare.What happens when Forward Deployment evolves beyond an engineering role and becomes an enterprise operating capability?Idea to Outcome explores how enterprises can bring business context, engineering, AI and multidisciplinary teams together to move from discovery to deployment—and from activity to measurable outcomes.The distance between an idea and its outcome is where enterprise value is either created—or lost.

What really happens when you pay with a card? This book takes you behind the scenes of modern card payments, breaking down the systems, players and processes that make every transaction work, from issuing and authorization to clearing and settlement.

工具是新的，组织是旧的——先改装组织，再谈智能体。

The first ITIL®-aligned practice guide to structure Customer Success as a complete organisational capability. It brings comprehensive IT service management thinking into CS, integrating governance, processes, people, information, technology, partners, and continual improvement into a coherent operating model, with practical methods and tools to design, govern, assess, and improve it.

Platform engineering is changing fast, and AI is raising the stakes. This practical guide shows you how to build internal developer platforms that work in the real world, from cloud-native foundations to AI-powered workloads. Follow hands-on examples and a production-grade reference architecture to create platforms that are secure, scalable and built to evolve.

Master ABAP from your first line of code to modern SAP S/4HANA development. Build practical skills in internal tables, database access, object-oriented programming, CDS views, RAP, APIs, performance and Clean ABAP through clear explanations and runnable examples designed for real-world projects.

AI governance is moving from principle to practice. This hands-on guide shows you how to build, implement and certify an ISO/IEC 42001 AI management system with confidence. From clause-by-clause guidance to practical templates, integration strategies and real-world scenarios, it turns a complex standard into a clear path from foundation to certification.

GDPR compliance can feel complex, but putting it into practice doesn’t have to be. This handbook turns regulatory requirements into clear, workable steps for real organizations. With practical frameworks, workflows, templates and examples, it shows you how to build a compliance program that works in the real world and holds up under scrutiny.

SOC 2 doesn’t have to be confusing. This practical handbook walks you through building, documenting and auditing a compliance program from the ground up. Packed with real-world examples, templates and checklists, it gives founders, security teams, engineers and auditors a clear path from first steps to continuous compliance.

# Implementing the CCPA/CPRA # A Comprehensive Guide to California Privacy Compliance This book provides a complete, practical reference for building and maintaining an effective compliance program under the California Consumer Privacy Act of 2018 (CCPA), as amended by the California Privacy Rights Act (CPRA). It covers legal requirements, implementation methodology, technical controls, consumer-rights operations, vendor management, governance, security integration, enforcement preparedness, and ongoing compliance activities. The material is organized to serve both as a learning resource for professionals new to California privacy law and as a detailed implementation reference for experienced practitioners building or refining their programs.

You know how to build classes in Protégé. But do you know when to attach meaning — and when to wait?Volume 4 of "Mastering Ontology Engineering" introduces SKDL: the Semantic Knowledge Development Lifecycle. Seven stages. One discipline. Zero guesswork.From Aristotle to Description Logic. From taxonomy to executable knowledge.This is where pizza -> philosophy — and philosophy -> engineering.

The EU AI Act is changing the rules for anyone building, buying or using AI. This practical guide cuts through the legal complexity and shows what compliance actually requires. With clear explanations, real-world cases, templates and checklists, it gives leaders and teams the tools to turn regulation into workable AI governance.

Evaluating a novel and original approach to a problem involves many types or organizational structures, forecasting and communication styles.

Building an impressive AI agent demo is easy. Running one in production—reliably, at scale, with governance—is where most enterprises get stuck. Agentic Orchestration shows how BPMN-based process orchestration governs AI agents at scale, drawing on real deployments across banking, telecom, and healthcare. Reasoning without orchestration is expensive chaos. This book shows the way out.

Turn a static class hierarchy into a real semantic graph: object properties, inverse properties, property characteristics, and domain and range, all hands-on in Protege.