Business and IT Alignment

Patching vulnerabilities is only part of the job. Beyond the Patch explores how software weaknesses arise, how attackers find and exploit them and what it takes to stop them before they become real threats. From code-level analysis to practical defense strategies, this book offers the knowledge and tools to build more secure software and stay ahead of evolving attacks.

AI能找到联系人、整理需求、起草回复，为什么经营者仍然很忙，企业也未必赚得更多？

AI can analyze the data. But who decides what the data means—and what to do next?Modern organizations have more information than ever, yet making good decisions remains difficult.AI-Powered Smart Decision Making shows how to combine AI, data, analytics, and human judgment to turn information into insight and insight into action.Discover a practical framework for making better decisions across strategy, marketing, sales, operations, finance, risk, and beyond.AI is not the decision. AI improves the decision process. Table of ContentsIntroduction—The New Era of AI-Powered Decision MakingChapter 1 — The Foundations of Better Business DecisionsChapter 2 — From Intuition to Data-Driven Decision MakingChapter 3 — Understanding Data for Better DecisionsChapter 4 — Business Analytics: Turning Data into InsightChapter 5 — How AI Changes Business Decision MakingChapter 6 — Building an AI-Powered Decision FrameworkChapter 7 — Asking the Right Questions: AI, Data & Decision ProblemsChapter 8 — Predictive Decision MakingChapter 9 — Prescriptive Analytics and Decision OptimizationChapter 10 — AI for Strategic Business DecisionsChapter 11 — AI for Marketing and Customer DecisionsChapter 12 — AI for Sales, Operations and Supply ChainChapter 13 — AI for Financial and Risk DecisionsChapter 14 — Human + AI: The New Decision-Making PartnershipChapter 15 — Bias, Uncertainty and the Limits of AI DecisionsChapter 16 — Trustworthy, Responsible and Explainable AI DecisionsChapter 17 — Measuring Decision Quality and Business ImpactChapter 18 — Building an AI-Powered Decision CultureChapter 19 — Designing an AI-Powered Decision SystemChapter 20 — The Future of Smart Decision MakingConclusion — From Data to Better DecisionsDisclaimer

CIS-SAM is an Implementation Specialist exam — it tests whether you can configure SAM Professional, not whether you know ITAM theory. This guide is organised against ServiceNow's published blueprint, domain by domain, and weights its depth the way the exam does. All five domains across 15 chapters, plus a 60-question practice exam with worked answers.

Linux System Hardening is a practical guide to securing Linux systems from the kernel to the cloud. It explains how threats work, how to apply effective controls and what you give up along the way. Built for admins, security engineers and DevSecOps teams working with real production systems.

The first ITIL®-aligned practice guide to structure Customer Success as a complete organisational capability. It brings comprehensive IT service management thinking into CS, integrating governance, processes, people, information, technology, partners, and continual improvement into a coherent operating model, with practical methods and tools to design, govern, assess, and improve it.

Shadow IT is everywhere, from unsanctioned apps to forgotten cloud resources. This practical guide shows IT and security teams how to find what they cannot see, assess the risks and put effective controls in place without slowing the business down. Packed with practical strategies, code examples and clear roadmaps, it turns Shadow IT from a hidden risk into something you can manage.

Cybersecurity is no longer just an IT problem. Modern Information Security connects the principles, architecture, operations and strategy behind effective security programs. From identity and cloud security to incident response, governance and emerging threats, it offers practical guidance for building security that works in the real world.

Artificial Intelligence is transforming business—and the leaders who embrace it will shape the future.The AI Business Playbook is a practical guide for CEOs, executives, entrepreneurs, and business leaders who want to successfully adopt AI without technical complexity.Learn how to develop an AI strategy, identify high-impact opportunities, lead organizational transformation, manage risks, and create lasting competitive advantage.Filled with practical frameworks and actionable insights, this book helps you turn AI from a powerful technology into a measurable business asset.Lead with confidence. Drive innovation. Build the future with AI.

This playbook was prepared by SkelerSecurity to equip founders, executives and developers of earlystage healthcare, financial technology and adjacent high-trust ventures with the security mindset, the controls, and the business case they need to operate safely in a threat environment that has industrialized.

What if your business could work while you sleep?Meet The Invi—your guide to using AI to automate the work, build smarter systems, and create a business that doesn't depend on your constant attention.Less busywork. More freedom. Bigger possibilities.

Big migrations rarely fail because of code alone. The Migration Architect’s Handbook shows how to untangle dependencies, design the right repository strategy and move complex systems forward without bringing the organization to a halt. Built on real-world lessons, it turns daunting modernization efforts into practical, manageable work.

Building an impressive AI agent demo is easy. Running one in production—reliably, at scale, with governance—is where most enterprises get stuck. Agentic Orchestration shows how BPMN-based process orchestration governs AI agents at scale, drawing on real deployments across banking, telecom, and healthcare. Reasoning without orchestration is expensive chaos. This book shows the way out.

Learn how to create profitable Facebook Ads and Google Ads that generate more traffic, leads, and sales. This practical step-by-step guide teaches you how to target the right audience, optimize your campaigns, reduce wasted ad spend, and maximize your return on investment.

AI is becoming part of everyday professional work. This practical, non-technical handbook will show you how to use it effectively to save time, improve the quality of your work, make better-informed decisions, and get more done. Learn what AI does well, where human judgement matters, and how to work confidently with AI in the real world.