25 years of lessons (and counting) on relevant data
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25 years of lessons (and counting) on relevant data

on the human and technical side of quantitative decision making

About the Book

ConnectingTheDots series, vol. 03

This short book is a discussion based on my over 25 years of experience of promoting the use of data (and tools) for decision support, first with DSS/EIS and management reporting, then with data warehousing, business intelligence, CRM, and web-based technologies.

There are already more than enough cookbooks around, and therefore this short book adopts a cultural and organizational perspective about the current and potential business impacts of data, complementing what was discussed in previous books within the "connecting the dots" series (it started in 2014, on BYOD and IoT).

About the Author

Roberto Lofaro
Roberto Lofaro

change, with and without technology

Table of Contents

  • A Caveat ... v
  • 1 Yesterday and Today ... 1
    • 1.1. Business intelligence and the real world ... 1
    • 1.2. Ends and means ... 6
    • 1.3. "Data vs. knowledge" ownership ... 10
    • 1.4. A systemic perspective ... 13
    • 1.5. Managing (i.e. "governance" of) Business Intelligence needs .... 19
  • 2 Tomorrow ... 24
    • 2.1 Coping with the future ... 24
    • 2.2 Externalization and its side-effects ... 30
    • 2.3 Business intelligence "on demand" ... 35
    • 2.4 Why the "Internet of Things" approach is relevant ... 38
    • 2.5 Evolving your business intelligence infrastructure ... 41

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