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Last updated on 2013-10-13

About the Book

Suitable for beginners, but even experts will find plenty to make them think. At once prescriptive and pragmatic, this book tells you in plain language how everyone would behave in a perfect world, giving you the knowledge to decide how you wish to present yourself online.

About the Author

Matthew Strawbridge
Matthew Strawbridge

My name is Matthew Strawbridge. I’m a software developer and author working in Ely, Cambridgeshire in the UK.

Reader Testimonials

David Lloyd
David Lloyd

Reviewed for the Institution of Engineering and Technology

Extremely clearly written. You end up wishing that a copy of Netiquette could be given away free with every new computer purchased. I would highly recommend this book to all Internet users.

Table of Contents

    • 1. Introduction
      • Who should read this book?
      • What is netiquette?
      • History
    • About this book
      • Motivation
      • Structure
      • Cross-references
      • Learning some lessons
    • 2. Email
      • Structure and style
      • Subject lines
    • 3. Forums
      • Introduction
      • Mailing lists
      • Newsgroups
      • Asking for help
    • 4. Real-time messaging
      • Instant messaging
      • Internet Relay Chat (IRC)
    • 5. World Wide Web
      • Web browsing
      • Creating websites
      • Accessibility and standards compliance
      • Search engine optimisation (SEO)
      • Web message boards
    • 6. Blogs and wikis
      • Blogs
      • Wikis
    • 7. Transferring files
      • General recommendations
      • FTP
      • Peer-to-peer networks
    • 8. Online auctions
      • General auction netiquette
      • Sniping
    • 9. Other online services
      • Streaming media
      • VoIP
      • Domain names
      • Excessive use of online services
    • 10. Advertising and spam
      • Introduction to spam
      • Email spam
      • Newsgroup spam
      • Advertising on the Web
      • Legitimate advertising
    • 11. Security
      • Viruses
      • Trojans and spyware
      • Phishing and other fraud
      • Common types of email fraud
    • 12. Miscellany
      • Spelling and grammar
      • URL shortening
      • Optional payments
      • Legal considerations
      • Hardware
      • The environment
      • Protecting your children online
      • Emoticons
      • Standard administrator email addresses
    • 13. Conclusion
  • Appendix A - Instant messaging abbreviations
  • Appendix B - Netiquette for Internet service providers
  • Appendix C - Summary of rules
    • Email
    • Forums
    • Real-time messaging
    • World Wide Web
    • Blogs and wikis
    • Transferring files
    • Online auctions
    • Other online services
    • Advertising and spam
    • Security
    • Miscellany
    • Netiquette for Internet service providers
  • Glossary
  • Bibliography

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