Insights into Making Decisions
Insights into Making Decisions
About the Book
This book is not a prescriptive guide on how to make better decisions. It does however provide insights into decisions, how they are made and how they can be affected by various influences.
About the Author
Table of Contents
- Foreword
- Introduction
- Chapter 1: The Psychology of Decision Making.
- Common Biases and Heuristics affecting Decision Making
- Cognitive Bias in Decision Making
- Availability Heuristic and Framing effect in Decision Making
- Chapter 2 - Decisions
- What is a Decision?
- Why do decisions need to be made.
- How to Identify when a Decision needs to be made
- The impact of ‘gut feeling’ on decision making.
- Using tools to help make decisions.
- The Decision Matrix.
- Decision Trees
- Pros and Cons List
- Cost Benefit Analysis.
- SWOT Analysis
- Mind Maps
- Tossing a coin
- Throwing a dart
- The role of brainstorming in the decision making process.
- Pareto Principle
- Eisenhower matrix
- Benefits Realisation
- Software tools
- Chapter 3 - Decision Types
- Using knowledge to make better decisions.
- DIKW and Decision Making
- Gathering information to support decision making
- The role of Knowledge Repositories and Decision Making
- Different Kinds of Decisions
- Consensus Decision Making
- Better Decisions are not always Good Decisions.
- Making Mature Decisions
- When to make a quick decision
- Removing Personal Bias from the Decision Making Process.
- How does gut feeling affect making decisions.
- Identifying Options when making a decision.
- How to evaluate options when you need to make a decision
- The ‘Do nothing’ Option
- Assessing a decision after it has been made
- Exploring the potential consequences of making a decision.
- The implications of making a popular decision rather than the best decision.
- The implications of deferring a decision.
- Procrastination
- Deciding to not decide.
- Group vs Solo Decisions
- Aligning Decisions with Values
- Aligning Decisions with Goals
- Making Tactical rather than Strategic Decisions.
- Tactical Decisions
- Strategic Decisions.
- Making Actionable Decisions
- Making Unactionable Decisions
- To Decide or Not to Decide, that is the question.
- When should a decision be reversed.
- Lessons to be learned from Making Decisions
- Executing Decisions
- Chapter 4 - Risks and Uncertainty
- Risks affecting Decision Making
- The impact of being Risk Averse on the Decision Making Process.
- Identifying Risks when making Decisions
- Assessing Risks when Making Decisions
- Tools supporting Risk Assessment.
- Risk Matrix
- Risk Register
- Sensitivity Analysis
- Picking Low Hanging Fruit when making decisions
- Uncertainty in Decision Making
- The role of Probability in Decision Making
- Chapter 5 - Accountability, Responsibility and Compromise
- Accountability in Decision Making
- Responsibility vs Accountability in making decisions.
- How to Recognise a Poor Decision.
- Making Unpopular Decisions.
- The Role of Compromise in Decision Making.
- Too much Compromise
- Taking Decisions out of someone else’s hands.
- Having Decisions taken away from you
- Deciding between two equal options
- What to do when you can’t decide
- Analysis Paralysis and Decision Making
- Organisational Decision Making Structures
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