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Building Next-Gen Conversational AI
Dialogflow CX: The next evolution in conversational AI—smarter, more scalable, and production-ready
Minimum price
$19.00
$29.00
About the Book
Title: Dialogflow CX: Building Next-Gen Conversational AI
Description:
Unlock the full potential of Dialogflow CX—Google’s enterprise-grade platform for designing, deploying, and scaling advanced conversational AI. This comprehensive guide takes you from foundational concepts to production-ready implementations, with a sharp focus on Dialogflow CX’s architecture, features, and real-world applications.
Starting with the evolution of conversational AI and the critical differences between Dialogflow ES and CX, the book dives deep into CX’s core components: flows, pages, fulfillment, and state management. You’ll explore how Natural Language Understanding (NLU) powers intent recognition, entity extraction, and context-aware dialogues, and learn to seamlessly integrate CX with the Google Cloud Platform (GCP) ecosystem.
With a side-by-side comparison of ES and CX, practical use cases like a banking virtual agent, and expert insights on best practices, migration strategies, and common pitfalls, this book is your roadmap to building scalable, human-like, and business-ready chatbots and voice assistants. Whether you’re a developer, architect, or product manager, you’ll finish with the skills to design, optimize, and deploy CX agents that deliver exceptional user experiences.
Key Highlights:
✔ End-to-End CX Mastery – From theory to production, with actionable examples.
✔ ES vs. CX Demystified – When to use each, and how to migrate smoothly.
✔ Real-World Applications – Case studies like banking virtual agents to illustrate best practices.
✔ Future-Proofing – Insights into the road ahead for conversational AI and Dialogflow CX.
Ideal for:
About the Author
DevOps Visionary | Cloud Architect | Automation Specialist.
I simplify complex infrastructure with Kubernetes, IaC, and robust CI/CD. Proficient in GCP/AWS and a pioneer in n8n workflow automation. Open-Source Advocate and a seasoned engineer dedicated to building resilient, scalable systems.
During my leisure time , I'm writing Hindi poetry or supporting my wife's @deepasoni6261's cooking youtube channel.
Table of Contents
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