Successful Crisis Management

Successful Crisis Management

About the Book

Learn about the importance of the first 24 hours when managing a crisis. Read about those companies who succeeded despite facing potentially damaging incidents. Read about why those companies who failed to act quickly suffered substantial losses. Any company without a good crisis management plan is taking a huge risk with its future.

About the Author

RICHARD ROLFE
RICHARD ROLFE

As a multi-award winning  business leader, Richard’s journey over the past few years has been dramatic. Appointed as the fourth headteacher in three years to a troubled school he turned it around by deploying his unique techniques and tackling what he calls “The Enemies of Change”. He rebuilt the school and the school’s reputation around solid core principles. These principles are equally at home in the business world. 

He fixed a substantial budget deficit, restructured the organisation and ensured it was oversubscribed by having a relentless focus on attention to detail, communication and the promotion of fun in the work-place. He did this at the same time as improving morale, reducing unwanted staff turnover and significantly lowering staff absence rates. His methods ensured that the school and the staff celebrated numerous accolades including major local, national and international awards.

Since leaving his school Richard has authored a number of business books, coached senior business leaders and has mentored aspiring leaders. In recent years he has established a number of digital start-ups including National Coding Week which holds digital events across the UK and beyond.

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