Ability, Capability, Capacity and Competence
Ability, Capability, Capacity and Competence
Optimising Organisational Success
About the Book
This book contains curated extracts from my Blog ' The Knowledge Economy'. It explores my thoughts, observations and experiences on:
- Knowledge and how it impacts a business;
- Making decisions;
- Business Performance and
- Business Change
Whilst the 'Knowledge Economy' Blog has no specific structure I have attempted to impose a very loose order within this book by at least grouping my writing into themes. Not wishing to 'over-think' the content I have maintained the integrity of the Blog and not 'padded' sections with additional words so that pagination within chapters worked better.
About the Author
Table of Contents
- Acknowledgements
-
Preface
- ‘Why’ and ‘What if’: powerful and valuable questions.
- Introduction
-
Setting the Scene
- Vision Statements
- Mission Statement
- Goals and Objectives
- Aligning Strategy to Vision
- Baselining the business
-
Ability
- Skills, Knowledge and Experience.
- ‘Precrastinators’, ‘Cowboys’, Procrastinators and business outcomes
- Recruiting for better business outcomes.
-
Capability
- Business Capability – a key to success
- Building Capability
- Assessing Capability
- Capability Maturity Cycle
- Managing the Maturity of the Enterprise.
-
Capacity
- The Enterprising Business: Its all about the people
- The Knowledge Repository
- Realising the Idea
- Developing Enterprise Strategies
-
Competence
- Wishful thinking – the antithesis of good management.
- Models, assumptions, risks and consequences.
- Trying’ may be ‘Doing’: so take care.
- Governance and Self Interest
-
Reality
- Where is the vision and the good decisions supporting it?
- You can’t have it all!
- Business Restructuring: Constructive or Destructive?
- Models, assumptions and making decisions
- Frameworks: Why have them?
- Architecture of the Enterprise
- Steering towards success
- Benefits Realisation
- Abandoning Change for Change’s Sake
- Framing Decisions in Business
- Understanding Business Drivers
- Planning the Enterprise: Understanding time horizons.
- Governing the Enterprise
- Enterprise Architecture – Untangling the Business.
- Business Restructuring: Constructive or Destructive?
- Banking on pain, minus the gain
- Navigating to achieve business goals
- Business Change – A fact of life
- Picking low hanging fruit: not the windfall it seems.
- Baselining and Agile Principles
- Business Values
- Core Values – examples
- Business Measures
- Building a business – moving towards success.
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