I first used a computer in high school in 1987. That early opportunity launched

a lifelong career.

Beyond my early work as a programmer, I spent many years consulting for

mid-to-large organisations in Europe, the US, Asia, and Australia. This work

involved extensive writing and teaching, showing customers how to use complex

systems effectively.

For better or worse, I remain obsessed with computers. I love showing people

how useful they can be when used correctly and safely.

I now teach at local community organisations and run a small private consulting

practice. I also maintain my technical skills, speak at conferences, and write

the occasional computer program. (I even wrote some code to help layout this

book.)