Updates on Enterprise Canvas
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Updates on Enterprise Canvas

More detail on methods for service-design

About the Book

This anthology from the Tetradian weblog covers the Enterprise Canvas model-type and its related uses and modelling methods.

Enterprise Canvas is designed for use in service-oriented modelling for enterprise-architectures and the like. It can be used to describe any aspect of the enterprise, providing a consistent, unified view all the way from strategy to execution. it’s simple enough to be used in freeform ‘back-of-the-napkin’ sketches, yet it also supports the kind of formal rigour needed for structured diagrams, information-repositories and automatable simulations. And although it’s simpler and easier to use than most of the common enterprise-architecture notations, it’s also compatible enough with them not only to link to such models, but to use essentially the same notations within existing toolsets.

This is the second part of a two-part series. The first part covered the posts on Enterprise Canvas published up to 2014. This update adds further articles that were published between 2014 and 2021, and includes about 40 posts and 100 images from the weblog. These posts are split into three groups:

  • Enterprise Canvas: Services and Enterprise Canvas Canvas Review - provides a detailed review and update on the Enterprise Canvas model and its supporting elements.
  • Enterprise Canvas: More Detail - summarises additional details that have been amended in or added to the Enterprise Canvas model.
  • Enterprise Canvas: Service and Product - explores the core concepts of service and product, and the relationships between them that underlie the overall Enterprise Canvas model.
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About the Author

Tom Graves
Tom Graves

Tom Graves has been an independent consultant for more than four decades, in business transformation, enterprise architecture and knowledge management. His clients in Europe, Australasia and the Americas cover a broad range of industries including small-business, banking, utilities, manufacturing, logistics, engineering, media, telecoms, research, defence and government. He has a special interest in whole-enterprise architectures for non-profit, social, government and commercial enterprises.

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Table of Contents

  • Services and Enterprise Canvas review - Introduction
  • Services and Enterprise Canvas review - 1: Core
  • Services and Enterprise Canvas review - 2: Supplier and customer
  • Services and Enterprise Canvas review - 3: Guidance-services
  • Services and Enterprise Canvas review - 3A: Direction
  • Services and Enterprise Canvas review - 3B: Coordination
  • Services and Enterprise Canvas review - 3C: Validation
  • Services and Enterprise Canvas review - 3D: Investors
  • Services and Enterprise Canvas review - 4: Layers
  • Services and Enterprise Canvas review - 5: Service-content
  • Services and Enterprise Canvas review - 6: Exchanges
  • Services and Enterprise Canvas review - Summary
    • How do we use all of this stuff?
  • Services and Enterprise Canvas review - worked-example
    • Practical implications
  • Enterprise Canvas and the Service Cycle
  • Enterprise Canvas as service-viability checklist
    • As-is, to-be and gap-analysis
    • A note on layers
    • The service itself
    • Nature of service
    • Service-provision
    • Consuming other services
    • Guidance service-relationships
    • Guidance – direction
    • Guidance – coordination
    • Guidance – validation
    • Investors and beneficiaries
    • Iteration and recursion
    • It’s all about story
  • Services, customers and citizens
    • Implications for enterprise-architecture
  • Definitions on capability
  • Fractals, naming and enterprise-architecture
    • Applications in enterprise-architecture
  • Enterprise Canvas - a military analogy
  • Enterprise Canvas for government regulator
  • Pervasives and the VSM algedonic link
    • Practical implications for enterprise-architects
  • Rethinking RACI
  • Why before who
  • Product and service
    • Implications for enterprise-architecture
  • From product to service
  • From service to product
  • Service, product, service
  • Service, product and architecture terminology
  • Service, product, service, simplified
  • Service, product, service - implications for architectures
  • Service, product, service - a novel concept?
  • Service, product, service - a question of structure?
  • Service, product, service - service as product?
  • Service, product, service - everything for hire?
  • Service, product, service - responsibilities
  • Service, product, service - start with product
  • Service, product, service - promise and product
  • Service, product, service - summary and checklists

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