Herramientas para trabajar en equipos de mejora de procesos
Herramientas para trabajar en equipos de mejora de procesos
Sobre este libro
Cuando hacer las cosas bien no es suficiente, necesitamos convertir la mejora continua en un lema diario para todos los trabajadores de la empresa. Para ello necesitamos conocer técnicas que nos ayuden a realizar esta tarea de manera más sistemática para que, por un lado tengamos mejores resultados y, por otro, no nos dispersemos con las urgencias de un día a día caótico. En este libro, aprenderás a definir problemas/oportunidades, y a convertirlas en un proyecto de mejora. Descubrirás cómo construir un equipo que se haga cargo de estos proyectos y conocerás y practicaras diferentes técnicas para la resolución de problemas en grupo. Al finalizar serás capaz de participar en grupos de resolución de problemas quesean capaces de mejorar la eficiencia de las organizaciones.
Sobre el autor
Causas que se apoyan
Oxfam America
Right the Wrong
http://www.oxfamamerica.orgOxfam America is a global organization working to right the wrongs of poverty, hunger, and injustice. We save lives, develop long-term solutions to poverty, and campaign for social change. As one of 17 members of the international Oxfam confederation, we work with people in more than 90 countries to create lasting solutions.
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