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Gestión Por Procesos En La Práctica

Claudio Pires

¿Por dónde empezar tu CULTURA DE PROCESOS?

Mejore sus resultados de la empresa en medio de tantos servicios pobremente controlados, reactivos e impredecibles.

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¿Por dónde empezar tu CULTURA DE PROCESOS?

¡Mejore los RESULTADOS DE SU NEGOCIO en medio de tantos servicios mal controlados, reactivos e impredecibles!

Realmente es un libro ESCRITO POR QUIENES PRACTICAN SU GESTIÓN A TRAVÉS DE LOS PROCESOS; y, por eso, he tenido cuidado de nombrar cada capítulo como una pregunta, como una duda, que alguien ya me ha hecho o creo que me puede hacer.

De manera muy cordial, les deseo una gran lectura: ¡por más CONOCIMIENTOS PRÁCTICOS, por un mejor mundo empresarial!

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Claudio Pires

Cláudio Pires é gestor de negócios em saúde e CEO do Fonte Medicina Diagnóstica, com MBA em Gerenciamento de Projetos e Engenharia Química como formação acadêmica. Acumula experiência de gestão como líder técnico, arquiteto de soluções e consultor de processos. Possui 10 certificações de licenças profissionais, nacionais e internacionais, em governança corporativa, desenvolvimento de negócios, gerência geral e tecnologia. Mantém sua atuação pelo alinhamento estratégico, formação de times de alto desempenho e foco em qualidade. No dia a dia, é um agente da mudança organizacional, com habilidades de negociação com diversas partes interessadas, em prévia vivência na área industrial e no desenvolvimento de software, agregadas à atual direção das operações. Seu primeiro livro, 'Gestão Por Processos Na Prática', publicado inicialmente em 2018, agrega valor à marca da empresa como autor.

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