[{"_1":2,"_3":-5,"_4":-5},"loaderData",{"_5":6,"_7":8},"actionData","errors","root",{"_30":-5,"_45":-5,"_46":47,"_48":49,"_50":51,"_52":53,"_54":55,"_56":57,"_58":59,"_60":61,"_62":63,"_64":65},"routes/_store+/_readers+/email_author.$slug/route",{"_9":10,"_11":-5,"_12":-5},"book",{"_13":14,"_15":16,"_17":18,"_19":20,"_21":22,"_23":24},"currentUser","formToken","id","Z2lkOi8vbGVhbnB1Yi9TdG9yZTo6Qm9va1Byb2R1Y3QvMjgyNjU","title","Team Guide to Metrics for Business Decisions","state","published","contactAuthorMethod","email","aboutText","

How can software teams keep a laser-like focus on outcomes whilst improving practices and flow? How can software teams understand where the bottlenecks are in their processes? And how can software teams provide reliable forecasts of when work will be done? The answer to these questions is: software teams should use Business Metrics.

Teams that use Business Metrics understand Throughput, Lead Time, Forecasting, Flow, Quality, and Value - all measures that speak directly to business outcomes. By using Business Metrics, your software team will produce software that is more business-relevant with more certainty and less waste.

Learn how metrics can help your software team answer questions like 'How fast are we going? What should we do next? Where’s the bottleneck?' Deliver software more effectively with greater certainty.

Team Guide to Metrics for Business Decisions is the second guidebook in the collection from Conflux Books. The ‘Team Guide’ collection is designed to help teams building and running software systems to be as effective as possible. Guides are curated by experienced practitioners and emphasise the need for collaboration and learning, with the team at the centre.

","authors",[25,26],{"_13":40,"_28":41,"_30":42},{"_13":27,"_28":29,"_30":31},"Z2lkOi8vbGVhbnB1Yi9TdG9yZTo6UHJvZHVjdEF1dGhvci8yOTQxMw","name","Chris Young","user",{"_32":33},"avatar",{"_34":35,"_36":37,"_38":39},"url","https://d39qdlcrvnra4b.cloudfront.net/avatars/846956/medium/chris-young.jpg?1518460702","styleName","medium","exists",true,"Z2lkOi8vbGVhbnB1Yi9TdG9yZTo6UHJvZHVjdEF1dGhvci8yOTQxNA","Mattia Battiston",{"_32":43},{"_34":44,"_36":37,"_38":39},"https://d39qdlcrvnra4b.cloudfront.net/avatars/21655/medium/face_3.jpg?1476522922","shoppingCartId","shoppingCart",{"_13":78,"_79":80,"_81":39,"_82":83,"_84":85,"_86":87,"_88":39},"locale","en","readerTheme","light","constants",{"_76":77},"publishers",{"_72":73,"_74":75},"learnerOrganizations",[],"needsLocaleCookieSync",false,"announcements",{"_66":67,"_68":-5},"sentryEnvironment","production","sentryRelease","e03ffe028a67c60857471a0d24cb7d4b503cb8de","announcement_store",{"_69":59,"_70":71},"announcement_authors","flag","text","

Kick off your book project, get started with GhostAI, get better at marketing, or spend the day doing all three! Free live workshops on Zoom. Saturday, June 27, 2026.

\n","companies",[],"universities",[],"paypalClientId","AX53Cwz8jR6rVVzzZiZNWWXl0dGagi-GZrjG-S3Ua14E5nrKMn7DxDQ730O4R8LusLPp49ALn6aRVaEy","no-cart","count",0,"free","updatedAt","","paymentGateway","STRIPE","cartItems",[],"loading"]

Email the Authors