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A practical handbook for quality in the fast-moving world of software development

In software development, things are changing at a pace we have never seen before; the techniques we adopt, the tools we use and of course the products we design and build. This can be an exciting time for those who work in the field, but what about the people our software is intended to serve? What steps can we take to provide them with valuable products and positive experiences?

‘101 Pragmatic Software Quality Tips’ provides digestible and practical ideas for how you, your team and your organisation can balance your own needs with the needs of the people who will use your software.

The principles and ideas within the book are grouped around themes and activities which are familiar to many software development teams:

People and culture - attracting and retaining people with the skills, experience, knowledge and desire to give your customers what they need
Ideas and concepts - generating wonderful ideas and deciding which ones other people will embrace too
Design and development - turning ideas into reality in an effective and rewarding way for you and your customers
Support and enhancement - giving people the help they need as they use your software, monitoring their experience and making changes to improve it

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