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DIAGNOSE FIRST
Finding the Real Problem Before Choosing the Solution
A problem is not fully understood just because it is easy to describe. Learn to examine evidence, question assumptions, and investigate possible causes before choosing a solution.
Community Edition
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Do not solve the first problem you see. Diagnose the problem you need to solve.
What's included in the Community Edition
This free edition provides practical material to help you begin diagnosing problems before choosing solutions.
Included in this edition:
- A practical introduction to structured problem diagnosis.
- Exercises for defining problems more clearly.
- Practice cases for examining symptoms, evidence, assumptions, and possible causes.
- A one-page diagnostic record for organising your thinking.
- A quick review checklist to help assess the quality of a diagnosis.
- Guidance for practising the diagnostic method in real organisational situations.
The material is intended for individual practice, team discussion, and professional learning. Work through the exercises, record your findings, and use the checklist to identify gaps in your reasoning.
The Community Edition is a starting point. The full book, DIAGNOSE FIRST: Finding the Real Problem Before Choosing the Solution, develops the complete eight-stage method in greater depth, with 20 chapters and additional practical tools.
About the Community Edition
DIAGNOSE FIRST: A Practical Introduction to Problem Diagnosis
Before choosing a solution, make sure you understand the problem.
Problems often return because the visible symptom is mistaken for the real cause. Teams may act on incomplete evidence, accept the first explanation, or commit resources before testing whether their understanding is correct.
This free Community Edition introduces the diagnostic approach presented in DIAGNOSE FIRST: Finding the Real Problem Before Choosing the Solution by Nabal Kishore Pande.
It helps readers practise defining a problem clearly, separating observations from assumptions, examining possible causes, and testing explanations before selecting an intervention.
The material is designed for readers who want a structured, practical way to think through problems at work and in other organisational settings. It uses clear language, practical exercises, and reusable diagnostic tools.
Use this edition to explore the method, practise the steps, and decide how you can apply structured problem diagnosis to your own work.