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The full-color transcript of Software Diagnostics Services training sessions with 26 step-by-step exercises, notes, source code of specially created modeling applications, and more than 70 questions and answers. Covers more than 60 crash dump analysis patterns from x64 and ARM64 process memory dumps. Learn how to analyze application and service crashes and freezes, navigate through process user space, and diagnose heap corruption, memory and handle leaks, CPU spikes, blocked threads, deadlocks, wait chains, and many more patterns of abnormal software behavior with the WinDbg debugger. The training uses a unique, innovative pattern-oriented analysis approach developed by the Software Diagnostics Institute to accelerate learning. Prerequisites: Basic Windows troubleshooting. Audience: Software technical support and escalation engineers, system administrators, security researchers, reverse engineers, malware and memory forensics analysts, software developers and quality assurance engineers, and site reliability engineers. The 7th edition was fully reworked for the latest WinDbg version and includes memory dump collection methods, defect mechanism patterns, additional Windows 11 ARM64 memory dump analysis exercises, and a relevant review of x64 and ARM64 assembly languages.

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