[{"_1":2,"_3":-5,"_4":-5},"loaderData",{"_5":6,"_7":8},"actionData","errors","root",{"_29":-5,"_39":-5,"_40":41,"_42":43,"_44":45,"_46":47,"_48":49,"_50":51,"_52":53,"_54":55,"_56":57,"_58":59},"routes/_store+/_readers+/email_author.$slug/route",{"_9":10,"_11":-5,"_12":-5},"book",{"_13":14,"_15":16,"_17":18,"_19":20,"_21":22,"_23":24},"currentUser","formToken","id","Z2lkOi8vbGVhbnB1Yi9TdG9yZTo6Qm9va1Byb2R1Y3QvODQzNTY","title","FIND THE ACCESS GAP","state","published","contactAuthorMethod","email","aboutText","

Access problems are rarely just password problems.

FIND THE ACCESS GAP puts you inside 50 realistic identity and access support cases built around one practical skill: locating the exact point where a user's access chain breaks.

The cases cover account lockouts, onboarding and offboarding, group membership, application roles, SSO, MFA, conditional access, guest identities, service accounts, privileged access, licensing, session state, identity proofing, stale permissions, access reviews, and least-privilege decisions.

Each scenario asks you to separate authentication from authorization, follow the evidence through identity, policy, entitlement and resource layers, and choose a professional next action without granting unnecessary access or bypassing security controls.

Built for aspiring and working help desk analysts, service desk technicians, L1/L2 support professionals, and anyone who wants stronger practical identity and access troubleshooting judgment.

","authors",[25],{"_13":26,"_27":28,"_29":30},"Z2lkOi8vbGVhbnB1Yi9TdG9yZTo6UHJvZHVjdEF1dGhvci85MDAxOQ","name","Dmytro Mazhnikov","user",{"_31":32},"avatar",{"_33":34,"_35":36,"_37":38},"url","https://secure.gravatar.com/avatar/53dcbb3a739f9da6ad32e6fbc070fb82?r=pg&d=mm","styleName","medium","exists",true,"shoppingCartId","shoppingCart",{"_13":72,"_73":74,"_75":38,"_76":77,"_78":79,"_80":81,"_82":38},"locale","en","readerTheme","light","constants",{"_70":71},"publishers",{"_66":67,"_68":69},"learnerOrganizations",[],"needsLocaleCookieSync",false,"announcements",{"_60":61,"_62":-5},"sentryEnvironment","production","sentryRelease","cb566d39bffff58e48bd71e05a109506232f3ba9","announcement_store",{"_63":53,"_64":65},"announcement_authors","flag","text","

Kick off your book project, get started with GhostAI, get better at marketing, or spend the day doing all three! Free live workshops on Zoom. Saturday, June 27, 2026.

\n","companies",[],"universities",[],"paypalClientId","AX53Cwz8jR6rVVzzZiZNWWXl0dGagi-GZrjG-S3Ua14E5nrKMn7DxDQ730O4R8LusLPp49ALn6aRVaEy","no-cart","count",0,"free","updatedAt","","paymentGateway","STRIPE","cartItems",[],"loading"]

Email the Author