Collaboration at the Crossroads
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Collaboration at the Crossroads

The Enabling of Large-Scale Cross-Sector Collaborative Developments

About the Book

Collaboration at the Crossroads aims to demonstrate that although large-scale cross-sector collaborative development projects are renowned for their complexity and extreme difficulty success can be achieved.


The book explains how the chronically violent area of Crossroads was transformed during South Africa’s rocky road out of apartheid through a collaboration of thirty different communities and constantly changing government structures, for the benefit of more than thirty thousand households. By comparing this experience with the evidence of international case research the book identifies some new keys for success for addressing large-scale social crises in volatile, turbulent environments.


Collaboration at the Crossroads answers the following questions:

·      Under what circumstances is cross-sector collaboration required?

·      Who must be involved?

·      On what terms?

·      With what mandates?

·      How can they be brought together?

·      How can they be kept together?

·      What structures are required?

·      What process should be followed?

·      How should decisions be made?

·      How can attacks be anticipated and repelled?

·      What if there is a walk out?

·      What if violence and lawlessness persist?

·      How can interminable changes within participating organisations be accommodated?

·      What if participating personnel are transferred or lose interest?

·      What is the sign of success in a collaborative project?


The book identifies the characteristics of a small band of enablers who will make the difference between success and failure – and the decisions that are required to empower them.


About the Author

Gerry Adlard
Gerry Adlard

Gerry Adlard was born in England and raised and educated in pre-independent Zimbabwe. He has engaged in a variety of collaborative development initiatives in South Africa, most of which have addressed the housing needs of the poor.

Gerry has consulted to provincial and local government, private sector organisations and associations, the United Nations Development Programme in Southern Sudan, the World Bank Institute and movements affiliated to Slum Dwellers International.

For him development is as much an art as a science and in addition to his original social science degree he holds a Master of Philosophy degree in Urban Infrastructure Design and Management from the University of Cape Town.

His latest focus is on the more general application of cross-sector collaborations to address social and environmental problems within rapidly changing societies and, in particular, the training of collaboration ‘Enablers’.

He and his wife Gill have three married sons and six granddaughters.

About the Contributors

Melissa Fagan
Melissa Fagan

Melissa Fagan is a writer and editor living in Cape Town. Besides editing for authors on Leanpub, she works for commercial publishers such as Oxford University Press, Pearson, Macmillan and Cambridge University Press. 

Follow @melissahfagan on Twitter or email her at

Table of Contents

    • About the Author
    • Acknowledgements
    • Preface
  • PART ONE: The iSLP Case Study
    • Chapter 1: The Crisis and its Causes
    • Chapter 2: Collaborate or Consolidate?
    • Chapter 3: Laying the Foundation
    • Chapter 4: Creating the Framework
    • Chapter 5: The End of the Beginning
    • Chapter 6: Organising for Implementation
    • Chapter 7: Delivering the Deliverables Implementation
    • Chapter 8: Review
  • PART TWO: Understanding Cross-Sector Collaboration
    • Chapter 9: Participation and Beyond
    • Chapter 10: Into Collaborative Space
    • Chapter 11: Enabling Cross-Sector Collaboration
  • PART THREE: An Enabler’s Manual
    • An Enabler’s Manual: Contents
    • Chapter 12: A Framework for the Process of Cross-Sector Collaboration
  • Appendix
    • Notes and References
    • List of Illustrations and Tables
    • Acronyms and Abbreviations
    • Bibliography

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