Business Process Modeling, Management, and Mining
Minimum price
Suggested price

Business Process Modeling, Management, and Mining

visual lecture notes

About the Book

These are the revised and illustrated notes of the BPM3 lecture of the Master in Management and Informatics held at the Faculty of Informatics and Economics at USI Lugano, Switzerland during the Spring of 2020.

The book already includes all slides and the script for all lectures:

  1. Introduction
  2. Modeling
  3. BPMN
  4. Mining
  5. Improvement
  6. Simulation
  7. Automation

About the Author

Cesare Pautasso
Cesare Pautasso

Cesare Pautasso is full professor at the Software Institute at USI, Lugano, Switzerland. Previously he was a researcher at the IBM Zurich Research Lab. His research group focuses on the Architecture, design and engineering of next-generation Web information systems. He is the co-author of the book "SOA with REST" (2012), "Just Send an Email: Anti-Patterns for Email-Centric Organizations" (2015), the "BPMN Sketch Miner" (2019), "Software Architecture: visual lecture notes" (2020), "Business Process Modeling, Management and Mining: visual lecture notes" (2021), "Beautiful APIs" (2021), and "Beautiful API Evolution" (2021).

Bundles that include this book

Suggested Price
Bundle Price
Suggested Price
Bundle Price

Table of Contents

  • Introduction
    • Processes Everywhere
      • Business Process
      • Process Activities
      • Processes not needed:
    • 1 Person, 1 Time, 1 Hour
    • Organizational Charts
      • Coordinating Mechanism
    • Standard Processes
    • Examples
    • BPMN Example
    • BPMN Example
    • BPM Lifecycle
    • Automation
      • email-centric organization
      • data-centric organization
      • process-centric organization
    • IT Trends
      • References
    • BPM Value
  • Modeling
    • BPM Goals
    • Success
    • Processes
    • Dysfunctional?
      • Business Process Re-Engineering, Continuous Process Improvement
    • Workflow
    • Who does what when
      • People and Processes
      • Resources and Roles
      • Who's responsible?
      • Representing Roles
        • Private vs. Public Processes
    • Activities
    • Events
      • Catch vs. Throw
    • Control Flow
    • Gateways
      • Control Flow vs. Message Flow
      • Process Modeling Process
      • Next Steps
        • Representing who does what when
      • References
  • BPMN
    • Human Tasks
    • Messaging Tasks
    • Automated Tasks
    • Control Flow Gateways
      • XOR Gateway
      • Branch Conditions
      • AND Gateway
      • Deadlock
      • Lack of Synchronization
      • Loop
      • Livelock
      • OR Gateway
        • Gateway Comparison
        • OR Gateway Equivalent Semantics
        • OR Gateway Equivalent Semantics (Solution)
      • Which kind of gateway?
      • Event Gateway
        • Event Gateway Example
    • Events
      • Messaging Events
      • Messages vs. Signals
      • Timer Events
      • Error Events
      • Terminate Events
      • Escalation Events
      • Link Events
    • Data
      • Data Flow
    • Sub Process
      • Call Activity
      • Boundary Events
      • Interrupting
      • Non-Interrupting
      • Interrupting Boundary Event
      • Non-Interrupting Boundary Event
      • Time Boundary Events
      • Boundary Events
      • Compensation Events
        • Which type of event?
      • References
  • Mining
    • Modeling vs Mining
    • Discovery Goals
      • What to identify?
        • Discovery Gap
      • Process Mining Steps
      • Logging
        • Log Granularity
        • Where to find events?
        • Mining Outcome
    • Process Mining Algorithm
      • Assumptions
      • Event Timestamps
      • Basic Mining Algorithm
      • Concrete event log
      • Abstract event log
      • Abstract Log Analysis
      • Order Relationship
      • Causality Relationship
      • Parallelism Relationship
      • No-Direct-Succession Relationship
      • Footprint Matrix
      • Control flow reconstruction
      • Simple Mining Algorithm Summary
      • Challenges
      • Underfitting vs. Overfitting
    • References
  • Improvement
    • Metrics Tradeoff
      • Time
      • External Quality
      • Internal Quality
      • Costs
      • Flexibility
        • Focused Improvement
    • Improvement
      • How to redesign?
      • Starting point?
    • Improvement Heuristics
      • Task Elimination
        • Task Elimination Example
      • Resequencing
      • Triage
      • Handover Reduction
        • Handover Reduction example
      • Task Composition
      • Task Decomposition
      • Task Parallelization
        • Task Parallelization Performance
      • Optimize Communication
      • Direct Information Access
      • The Complete Kit
      • Outsourcing
        • What to outsource?
        • To outsource or not to outsource?
        • Where to outsource?
      • Self Service
      • Crowdsourcing
      • Process Standardization
      • Process Specialization
      • Trust
      • Lack of Trust: Overhead
    • Improvement Heuristics Summary
      • Peak Survival Tips
      • Improvement Fail Factors
      • Improvement Success Factors
      • Not everything that can be counted counts and not everything that counts can be counted
      • Better than the Best
      • References
  • Simulation
    • Process Simulation Goals
    • Process Simulator
      • Annotated Process Model
      • Signavio Simulator - BPMN Constructs
        • Estimating the Process Execution Time
        • Running the simulation
        • Simulation Results
      • References
  • Automation
    • Automation Goals
      • Automation Advantages
      • Automation Disdvantages
      • Business -- IT Gap
    • Overview
      • Reference Architecture
      • Two-level Programming
      • SOA = BPM + WS
        • Choreography
        • Orchestration
        • Composition
      • Megaprogramming
    • Process-aware Software
      • Robotic Process Automation
      • Software Connectors
        • Connectors and Processes
    • Internal Engine Architecture
      • Resource Selection
        • Resource-Task Relationship
      • Correlation
        • Process Identification
      • How long does it take?
      • Types of Process Engines
        • Commercial Engines
        • Open Source Engines
      • References

The Leanpub 45-day 100% Happiness Guarantee

Within 45 days of purchase you can get a 100% refund on any Leanpub purchase, in two clicks.

See full terms

Do Well. Do Good.

Authors have earned$10,898,062writing, publishing and selling on Leanpub, earning 80% royalties while saving up to 25 million pounds of CO2 and up to 46,000 trees.

Learn more about writing on Leanpub

Free Updates. DRM Free.

If you buy a Leanpub book, you get free updates for as long as the author updates the book! Many authors use Leanpub to publish their books in-progress, while they are writing them. All readers get free updates, regardless of when they bought the book or how much they paid (including free).

Most Leanpub books are available in PDF (for computers), EPUB (for phones and tablets) and MOBI (for Kindle). The formats that a book includes are shown at the top right corner of this page.

Finally, Leanpub books don't have any DRM copy-protection nonsense, so you can easily read them on any supported device.

Learn more about Leanpub's ebook formats and where to read them

Write and Publish on Leanpub

You can use Leanpub to easily write, publish and sell in-progress and completed ebooks and online courses!

Leanpub is a powerful platform for serious authors, combining a simple, elegant writing and publishing workflow with a store focused on selling in-progress ebooks.

Leanpub is a magical typewriter for authors: just write in plain text, and to publish your ebook, just click a button. (Or, if you are producing your ebook your own way, you can even upload your own PDF, EPUB and/or MOBI files and then publish with one click!) It really is that easy.

Learn more about writing on Leanpub