Cesare Pautasso is associate professor at the Faculty of Informatics at the University of Lugano, Switzerland. Previously he was a researcher at the IBM Zurich Research Lab (2007). His research group focuses on the architecture, design and engineering of next-generation Web information systems, with ongoing projects exploring Workflow Benchmarking, RESTful Conversations, Liquid Software and ASQ. He is the co-author of the book "SOA with REST" (2012) and currently writing a book titled "Just Send an Email: Anti-Patterns for Email-Centric Organizations" (published on LeanPub). He is currently co-editing the IEEE Software Insights department.