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Outcome-oriented change and continuous transformation

About the Book

“An impressive piece of culture technology – facilitates clear thinking and communication while encouraging real agreement at scale across the whole enterprise.”

Part framework and part engagement model, Agendashift represents a way to naturally engage every employee, at every level, in the process of change. Building from agreement on outcomes, Agendashift facilitates rapid, experiment-based evolution of process, practice, and organisation. Instead of transformation by imposition – usually contradictory and self-defeating – it helps you keep your business vision and transformation strategy aligned with and energised by a culture of meaningful participation.

“If you are a business leader looking for tools that facilitate real change in real organisations, this is your book.”
“For exquisite listening and thinking tools – used by your teams and informing your strategy up and down the organisation – look no further than this book.”
“It’s like an invitation to pair coach with Mike and see how he uses the tools to implement a culture of continuous improvement in organisations”

Mike Burrows is recognised for his pioneering work in Lean, Agile, and Kanban, his ground-breaking first book Kanban from the Inside (Blue Hole Press, 2014), and for championing participatory and outcome-oriented approaches to change, transformation, and strategy. Before embarking on his consulting career, he was global development manager and Executive Director at a top tier investment bank, and CTO for an energy risk management startup.

About the Author

Mike Burrows
Mike Burrows

Mike is the founder of Agendashift, author of Kanban from the Inside (2014, Blue Hole Press), consultant, coach, and trainer. He has been the interim delivery manager for two UK government digital "exemplar" projects and consultant to public and private sector organisations at home and abroad. Prior to his consulting career, he was global development manager and Executive Director at a top tier investment bank, and IT Director for an energy risk management startup.

Table of Contents

  • Introduction
    • Background and audience
    • Continuous transformation, change, and improvement
    • How to read this book
  • Chapter 1. Discovery
    • The Celebration (5W)
    • Everyone able to work consistently at their best
    • 15-Minute FOTO
    • Review, revise, and organise
    • Behind the scenes
    • Key points – 1. Discovery
  • Chapter 2. Exploration
    • The Agendashift delivery assessment, mini edition
    • Debriefing a survey
    • Agreement on action areas
    • Organise your outcomes with the four points exercise
    • Agreement on scope
    • Behind the scenes
    • Key points – 2. Exploration
  • Chapter 3. Mapping
    • The spine of our plan: A transformation journey
    • Visualising your transformation map
    • Review and reconcile
    • Choose what’s next
    • Behind the scenes
    • Key points – Mapping
  • Chapter 4. Elaboration
    • Options thinking
    • Hypothesis-driven change
    • Alternative approaches
    • Allow your thinking to be tested
    • Behind the scenes
    • Key points – Elaboration
  • Chapter 5. Operation
    • Five principles of 21 century change leadership
    • A change of focus
    • Managing your experiments
    • Towards continuous transformation
    • Where to start?
    • Behind the scenes
    • Key points – Operation
  • Epilogue: The Full Circle exercise
  • Resources
    • Resources mentioned in this book
    • The Agendashift partner programme
    • Other resources
  • Acknowledgements
  • About the author

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