David O'Sullivan is emeritus Professor at the School of Computer Science, National University of Ireland in Galway, ranked in the top 2% of universities worldwide. He is a graduate of the Dublin Institute of Technology, Trinity Collage Dublin (ranked 75th), and University College Dublin (ranked 118th). His research interests are in innovation management with relevance to organizations – industrial and public. He is author of over 200 articles and books including Applying Innovation (Sage Publications); Manufacturing Systems Redesign (Prentice-Hall); Reengineering the Enterprise (Chapman & Hall) and; The Handbook of IS Management (Auerbach).