Charlie Betz is a specialist in digital and IT management, focusing on large scale IT operating models. He is currently an instructor at the University of St. Thomas and also consults and advises. He spent 6 years at Wells Fargo as VP and Enterprise Architect for IT Portfolio Management and Systems Management. He has held product owner, architect and analyst positions for AT&T, Best Buy, Target, EMA, and Accenture, specializing in IT management, Cloud, and enterprise architecture.

As an independent researcher and author, he is the author of Architecture and Patterns for IT Management, a comprehensive reference architecture for the “business of IT.” He has served as an ITIL reviewer and COBIT author, and co-author of several works with Lean collaborators and for ISACA’s COBIT.

His current interests include:

IT management and organization

IT product delivery

Agile and DevOps methods, especially in terms of underlying theory and effective pedagogy

Improving higher education institutional response to digital workforce needs

IT frameworks and bodies of knowledge (ITIL, TOGAF, COBIT, IT4IT) and their relationship to IT operating models

Virtual simulations of digital delivery environments for instructional purposes

Invited to the IT4IT Consortium Strategy Board, Charlie led the IT4IT transition to an open standard as The Open Group IT4IT Forum. He currently represents Armstrong Process Group to IT4IT and The Open Group. He is part of the first cohort certified for IT4IT Foundation.

Charlie is active in the Minnesota professional community, and has served as the chair of the Minnesota Association of Enterprise Architects. He presents and keynotes frequently at national and international events related to IT service management, architecture, and Agile methods. Charlie lives in Minneapolis, Minnesota with his wife Sue and son Keane.