Making Sense of Services in EA
Minimum price
Suggested price

Making Sense of Services in EA

Structure, design, governance and value-flow

About the Book

This anthology from the Tetradian weblog explores the role and function of services as a foundational structure for use in enterprise-architectures.

This book includes about 40 posts and 115 images from the weblog. These posts are split into three groups:

  • Services and Enterprise Canvas - reviews the role and structure of the service-oriented Enterprise Canvas model-type.
  • Service and Product - explores the relationships between services and product, and how those relationships work in practice.
  • Services: Other Themes - presents further aspects of services in enterprise-architecture.
  • Share this book

  • Categories

    • Enterprise Architecture
    • Business Architecture
  • Feedback

    Email the Author(s)

About the Author

Tom Graves
Tom Graves

Tom Graves has been an independent consultant for more than four decades, in business transformation, enterprise architecture and knowledge management. His clients in Europe, Australasia and the Americas cover a broad range of industries including small-business, banking, utilities, manufacturing, logistics, engineering, media, telecoms, research, defence and government. He has a special interest in whole-enterprise architectures for non-profit, social, government and commercial enterprises.

Bundles that include this book

Bought separately
Minimum price
Suggested price
Bought separately
Minimum price
Suggested price
Bought separately
Minimum price
Suggested price
Bought separately
Minimum price
Suggested price

Table of Contents

  • Services and Enterprise Canvas review - Introduction
  • Services and Enterprise Canvas review - 1: Core
  • Services and Enterprise Canvas review - 2: Supplier and customer
  • Services and Enterprise Canvas review - 3: Guidance-services
  • Services and Enterprise Canvas review - 3A: Direction
  • Services and Enterprise Canvas review - 3B: Coordination
  • Services and Enterprise Canvas review - 3C: Validation
  • Services and Enterprise Canvas review - 3D: Investors
  • Services and Enterprise Canvas review - 4: Layers
  • Services and Enterprise Canvas review - 5: Service-content
  • Services and Enterprise Canvas review - 6: Exchanges
  • Services and Enterprise Canvas review - Summary
    • How do we use all of this stuff?
  • Services and Enterprise Canvas review - worked-example
    • Practical implications
  • Enterprise Canvas and the Service Cycle
  • Enterprise Canvas as service-viability checklist
    • As-is, to-be and gap-analysis
    • A note on layers
    • The service itself
    • Nature of service
    • Service-provision
    • Consuming other services
    • Guidance service-relationships
    • Guidance – direction
    • Guidance – coordination
    • Guidance – validation
    • Investors and beneficiaries
    • Iteration and recursion
    • It’s all about story
  • Product and service
    • Implications for enterprise-architecture
  • From product to service
  • From service to product
  • Service, product, service
  • Service, product and architecture terminology
  • Service, product, service, simplified
  • Service, product, service - implications for architectures
  • Service, product, service - a novel concept?
  • Service, product, service - a question of structure?
  • Service, product, service - service as product?
  • Service, product, service - everything for hire?
  • Service, product, service - responsibilities
  • Service, product, service - start with product
  • Service, product, service - promise and product
  • Service, product, service - summary and checklists
  • The meaning of service
  • What is the boundary of a service?
  • Service-design: How long is a service?
  • Services, customers and citizens
    • Implications for enterprise-architecture
  • Product, service and trust
  • On function, capability and service
  • Service, function and capability (again)
  • Service, function and capability (an addendum)
  • Why service, function and capability

The Leanpub 60 Day 100% Happiness Guarantee

Within 60 days of purchase you can get a 100% refund on any Leanpub purchase, in two clicks.

Now, this is technically risky for us, since you'll have the book or course files either way. But we're so confident in our products and services, and in our authors and readers, that we're happy to offer a full money back guarantee for everything we sell.

You can only find out how good something is by trying it, and because of our 100% money back guarantee there's literally no risk to do so!

So, there's no reason not to click the Add to Cart button, is there?

See full terms...

80% Royalties. Earn $16 on a $20 book.

We pay 80% royalties. That's not a typo: you earn $16 on a $20 sale. If we sell 5000 non-refunded copies of your book or course for $20, you'll earn $80,000.

(Yes, some authors have already earned much more than that on Leanpub.)

In fact, authors have earnedover $13 millionwriting, publishing and selling on Leanpub.

Learn more about writing on Leanpub

Free Updates. DRM Free.

If you buy a Leanpub book, you get free updates for as long as the author updates the book! Many authors use Leanpub to publish their books in-progress, while they are writing them. All readers get free updates, regardless of when they bought the book or how much they paid (including free).

Most Leanpub books are available in PDF (for computers) and EPUB (for phones, tablets and Kindle). The formats that a book includes are shown at the top right corner of this page.

Finally, Leanpub books don't have any DRM copy-protection nonsense, so you can easily read them on any supported device.

Learn more about Leanpub's ebook formats and where to read them

Write and Publish on Leanpub

You can use Leanpub to easily write, publish and sell in-progress and completed ebooks and online courses!

Leanpub is a powerful platform for serious authors, combining a simple, elegant writing and publishing workflow with a store focused on selling in-progress ebooks.

Leanpub is a magical typewriter for authors: just write in plain text, and to publish your ebook, just click a button. (Or, if you are producing your ebook your own way, you can even upload your own PDF and/or EPUB files and then publish with one click!) It really is that easy.

Learn more about writing on Leanpub