On People and Enterprise Architecture
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On People and Enterprise Architecture

Tackling people-concerns in architecture-development

About the Book

This anthology from the Tetradian weblog explores how to make sense of how people interact and interrelate with enterprise-architecture, and where people fit within the overall enterprise-story.

This book includes about 40 posts and 50 images from the weblog. These posts are split into three groups:

  • People-Themes: Theory - outlines some of the core theory about how to include people-themes within enterprise-architectures.
  • People-Themes: Practice - provides worked-examples on how to tackle people-themes in enterprise-architectures.
  • People-Themes: Big-Picture - shows how to adapt these principles and practices to people-themes that extend beyond the organisation and outward to the broader social-enterprise.
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    • Enterprise Architecture
    • Business Architecture
    • Leadership
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About the Author

Tom Graves
Tom Graves

Tom Graves has been an independent consultant for more than four decades, in business transformation, enterprise architecture and knowledge management. His clients in Europe, Australasia and the Americas cover a broad range of industries including small-business, banking, utilities, manufacturing, logistics, engineering, media, telecoms, research, defence and government. He has a special interest in whole-enterprise architectures for non-profit, social, government and commercial enterprises.

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Bought separately
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Bought separately
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Bought separately
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Table of Contents

  • Capabilities, reference-models and job-descriptions
  • People, assets, relationships and responsibility
  • Maslow’s Hierarchy isn’t a hierarchy
  • An architecture of enterprise-culture
  • Culture as chaotic adaptive system?
  • The meaning of process
  • The social construction of process
  • Gamification and infinite-games
  • On gamification
  • Antifragility and bullying
  • Why make enterprise-architecture more tangible?
  • Relational-assets are not ‘possessions’
  • Let them eat the cake of knowledge
  • Knowing, doing, being
  • Rules, principles, belief and faith
  • Modelling people in enterprise-architecture
    • Vision and values
    • Relational-assets
    • Roles and responsibilities
    • Capabilities and competencies
  • Knowledge, process, people, and enterprise-architecture
  • Listen for the real narrative
  • Power and politics in enterprise-architecture
  • Power-issues in EA – tread carefully…
  • On human ‘applications’ in EA models
    • Identify the problem
    • Example: reCaptcha
    • Example: Mechanical Turk
    • Example: Customer-support
    • Questions and suggestions
  • The craft of knowledge-work, the role of theory and the challenge of scale
  • Pay, performance and the NHS
  • Who are your anti-clients?
    • The enterprise and the market
    • A real example: ‘United Breaks Guitars’
    • Take action
  • Who is the customer?
  • Earthquakes and enterprise-architecture
  • Social media and the work/play split
  • A question of Who
  • Power, people and enterprise-architecture
    • Putting it into practice
  • To understand shared-enterprise, look for the tattoos
  • Rethinking the architecture of management
  • The motivation dilemma
  • Employees as customers of HR
  • Feelings are facts
  • On stakeholders
  • Engaging stakeholders in healthcare-IT
  • Hope, optimism and delusion
  • Culture, remarkable
  • The relationship is the asset
  • On power
    • Practical applications for enterprise-architecture
  • On self-doubt

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