Product Management
Product Management
How to increase the chances of success of your digital product.
About the Book
Taking care of a digital product is a task that requires diverse knowledge, such as: dealing with customer pressure, the development team wishes, and the sales team needs. But how to negotiate the product scope and terms? What should be developed first in the roadmap for my product? How to increase user retention? These and several other issues pursue product managers in their day-to-day.
In this book, Joaquim Torres answers these questions and shows the day-to-day work of a product manager, presenting all the concepts necessary for anyone who wants to build and manage successful digital products.
Thinking about many digital product issues, some companies that are considered experts on software development began to adopt a new expertise in its software development process, Digital Product Management. This role aims to ensure that software being developed meets the objectives of its owner while it also meets the needs of its users.
In addition, a person in this role has to consider all aspects of software development. Some agile methodologies such as Scrum, have the role of the Product Owner, whose main responsibility is to prioritize items to be developed. In a way, this is what a Digital Product Manager does, but there's more to be covered by this role.
That's what we'll talk about in this book. :-)
Bundles that include this book
Table of Contents
-
-
About the book
- Why does this happen?
- Digital product management
- Who will benefit from reading this book?
- Book structure
-
About the author - Joaquim Torres (Joca)
- What is your purpose?
-
Preface to the 2nd edition
- About Paulo Silveira
-
Preface to the 3rd edition
- About Paulo Caroli
- Acknowledgments
- Changelog
-
About the book
-
Definitions and requirements
-
What is a digital product?
- Digital or traditional?
- Product or platform?
- What are platforms?
-
What is digital product management?
- Aligning company strategy with customer needs
- The core team for developing software products
- What is the difference between managing a product and a platform?
- Concluding
-
Product manager or product owner?
- Definitions
- So are they different roles?
- What to do if your company has product managers and product owners?
- BA, PO and PM
- Main characteristics of a product manager
-
Leadership tips for product managers
- Set the context
- Remove obstacles
- Concluding
-
Leading product managers
- So what does a manager of product managers do?
-
Organizational culture
- Don’t waste time looking for culprits
- War
- Air, food and profit
- Concluding
-
2 hacks to foster your digital product culture
- What is digital product culture?
- When traditional company culture clashes with digital product culture, and how to hack this clash
- Hack #1: alpha, beta, and go-live terminology
- Hack #2: problem mindset
- Summary
-
What is a digital product?
-
Lifecycle of a software product
-
How does the lifecycle of a software product work?
- The chasm
-
Innovation: what is it?
- Of course clients know what they want!
-
Innovation: Focus on the problem
- Interview
- Survey
- Observation
- Problem mindset vs solution mindset
- Concluding
-
Innovation: the job to be done
- The “job to be done” market research
- Understanding problems and their context
-
Innovation: a lot of opportunities
- How many opportunities to pursue at the same time?
- New opportunities vs. existing product improvements
- Validating opportunities
-
Innovation: How to get return on the investment on building a digital product?
- What are the costs of developing, distributing and operating software?
- Digital Product Revenue Types
- Payment Types for Digital Product Use
- Getting Return from a Platform
- Concluding
-
Innovation: next steps
- Startup Guide
- More Reading Suggestions
-
Growth: feedback
- Dealing with user feedbacks
- Example of hurry to act due to feedback
- Crossing the chasm
-
Growth: what is a roadmap?
- How frequently should I update the roadmap?
- 12-month rolling roadmaps
- Should I keep a secret about my roadmap?
- Cone of uncertainty
- How to build a roadmap?
- Putting everything into one image
- Roadmap = motivation + metrics
- OKRs, the future of product roadmaps
- OKRs or Roadmaps?
- Detailing versus audience
- Roadmap or backlog?
-
Growth: how to prioritize the roadmap?
- Value versus effort
- Kano Model Analysis
- RICE
- Feature Sequencer
- Product tree
- Buy your features
- UserVoice
- The one you remember first
- The best prioritization technique
- What to do with special requests?
- Dealing with B2B customers’ special requests
-
Growth: be a “data geek”
- Which data is important?
- Conversion funnel
-
Growth: Engagement and churn
- Engagement
-
Growth: financial metrics
- Global numbers: revenue and costs
- Individual numbers: CAC, LT and LTV
- Revenue churn
-
Growth: the loyalty metric
- NPS – Net Promoter Score
- Closing the loop: from information to action
- Tip: internal NPS
-
Growth: thoughts on metrics
- Data-driven
- Data-informed
- A little bit on A/B tests
- Analysis paralysis
- Final thoughts
-
Growth: What is and how to create the product vision and strategy?
- What is product vision and why do we need it?
- Creating the Product Vision
- Product Vision examples
- Product Strategy
- Your product evolves, your vision and strategy too!
- Summing up
-
Growth: Putting it all together – vision, strategy, roadmap and OKRs
- Final thoughts
- Growth: Projects vs problems
-
Growth: Product management in a crisis
- COVID-19 crisis
- Product management in a crisis
- The role of the product manager
- Real-life example
- Perfect is the enemy of good
-
Maturity
- Why does it happen?
- When does it happen?
- Summing up
- Next phase
-
End of life
- End of life by unscheduled maturity
- End of life by not crossing the chasm
- End of life by scheduled maturity
- Concluding
-
What is the difference between startup and product management?
- Startup
- Software Product Management
- Concluding
-
How does the lifecycle of a software product work?
-
Relationship with other areas
-
Product engineering and product management
- Definition
- Innovation
- Practical Tips for Product Managers
- We can’t stand it, we need to rewrite everything…
- Oh, and there’s one more thing!
-
UX and product management
- What is UX?
- UX in Product Development Process
- What else do UX people do?
- What is the relationship between UX and product management?
- Oh, and there’s one more thing!
-
What is the difference between product marketing and product management?
- Product Management
- Product Marketing
- Product Marketing and Product Management
- Shared Metrics
- Concluding
-
What is the difference between project management and product management?
- And how do agile methodologies view these functions?
- And in real life?
-
What about the other areas?
- Operations
- Customer support
- Legal
- Sales
- Finance
- Human Resources
- Administrative
- Summing up
-
Defining Responsibilities
- RASCI
- How to use?
-
Product engineering and product management
-
Product Portfolio Management
-
Are you thinking about your new product? No? So you are already late
- Why do these companies use this strategy of portfolio diversification and new markets?
- Concluding
-
How to diversify your product portfolio?
- New Markets
- New products
- How to expand a marketplace?
- Expanding the marketplace
-
How to manage a product portfolio?
- The BCG Matrix
- Effort allocation and investment
- Practical examples
- Concluding
-
Focus or diversification?
- So what is the best strategy?
- So a single product company will…
- Feature lifecycle
- Concluding
-
Organizing for focus and diversification
- How to organize big teams?
- About QA (and Front-End and BA)
- Concluding
-
How to quadruple productivity
- How did we achieve this?
- There is indeed a silver bullet!
- Summing up
-
Are you thinking about your new product? No? So you are already late
-
Where to use digital product management
-
What type of company needs a product manager?
- Companies Developing Non-Online Software
- Companies that don’t have software development as their core business
- Companies that develop software on demand
- Concluding
-
What if we stop treating software development as a project?
- ThoughtWorks finally moves “products over projects” from trial to adopt
-
The IT problem
- Software development
- The IT Problem
- A Possible IT Solution
- Using Business Manager in Practice
- ThoughtWorks suggests “applying product management to internal platforms”
- The fallacy of the internal customer
-
Where is software product management in a company?
- Companies that develop and sell digital products
- Startups
- How does a product manager gain more autonomy?
- Companies that don’t have software development as their core business
- Companies that develop software on demand
- Concluding
-
Conclusion
- To recap
- Next steps
- What does it take to be a good software product manager?
- How to make a career change to product management?
- If you are to keep a single thing from this book…
- Shall we continue the conversation?
-
What type of company needs a product manager?
- Notes
The Leanpub 60-day 100% Happiness Guarantee
Within 60 days of purchase you can get a 100% refund on any Leanpub purchase, in two clicks.
See full terms
Do Well. Do Good.
Authors have earned$11,574,417writing, publishing and selling on Leanpub, earning 80% royalties while saving up to 25 million pounds of CO2 and up to 46,000 trees.
Learn more about writing on Leanpub
Free Updates. DRM Free.
If you buy a Leanpub book, you get free updates for as long as the author updates the book! Many authors use Leanpub to publish their books in-progress, while they are writing them. All readers get free updates, regardless of when they bought the book or how much they paid (including free).
Most Leanpub books are available in PDF (for computers), EPUB (for phones and tablets) and MOBI (for Kindle). The formats that a book includes are shown at the top right corner of this page.
Finally, Leanpub books don't have any DRM copy-protection nonsense, so you can easily read them on any supported device.
Learn more about Leanpub's ebook formats and where to read them
Top Books
Recipes for Decoupling
Matthias NobackThe BDD Books - Discovery (Japanese Edition)
Gáspár Nagy, Seb Rose, and Yuya Kazamaウクライナ難民を支援 - 2022年5月末まで延長!
この本の売り上げの50%は、 https://unicef.hu/veszhelyzet-ukrajnaban と https://int.depaulcharity.org/fundraising-for-depaul-ukraine/ に寄付されます。
本書籍は、振る舞い駆動開発(Behavior Driven Development, BDD)や受け入れテスト駆動開発(Acceptance Test-Driven Development, ATDD)の発見フェーズを最大限に活用する方法を提供します。
SignalR on .NET 6 - the Complete Guide
Fiodar SazanavetsLearn everything there is to learn about SignalR and how to integrate it with the latest .NET 6 and C# 10 features. Learn how to connect any type of client to SignalR, including plain WebSocket client. Learn how to build interactive applications that can communicate with each other in real time without making excessive calls.
Agile Testing Condensed Japanese Edition
Yuya Kazama, Janet Gregory, and Lisa CrispinJanet GregoryとLisa Crispinによる2019年9月発行の書籍『Agile Testing Condensed』の日本語翻訳版です。アジャイルにおいてどのような考えでテストを行うべきなのか簡潔に書かれています!
OpenIntro Statistics
David Diez, Christopher Barr, Mine Cetinkaya-Rundel, and OpenIntroA complete foundation for Statistics, also serving as a foundation for Data Science.
Leanpub revenue supports OpenIntro (US-based nonprofit) so we can provide free desk copies to teachers interested in using OpenIntro Statistics in the classroom and expand the project to support free textbooks in other subjects.
More resources: openintro.org.
The easiest way to learn design patterns
Fiodar SazanavetsLearn design patterns in the easiest way possible. You will no longer have to brute-force your way through each one of them while trying to figure out how it works. The book provides a unique methodology that will make your understanding of design patterns stick. It can also be used as a reference book where you can find design patterns in seconds.
Functional event-driven architecture: Powered by Scala 3
Gabriel VolpeExplore the event-driven architecture (EDA) in a purely functional way, mainly powered by Fs2 streams in Scala 3!
Leverage your functional programming skills by designing and writing stateless microservices that scale, powered by stateful message brokers.
Tech Giants in Healthcare
Dr. Bertalan MeskoThis comprehensive guide, Tech Giants in Healthcare, clarifies how and why big tech companies step into healthcare, and breaks it down from one market player to the other in what direction they are going, what tools they are using and what horizons they have in front of them.
CCIE Service Provider Version 4 Written and Lab Exam Comprehensive Guide
Nicholas RussoThe service provider landscape has changed rapidly over the past several years. Networking vendors are continuing to propose new standards, techniques, and procedures for overcoming new challenges while concurrently reducing costs and delivering new services. Cisco has recently updated the CCIE Service Provider track to reflect these changes; this book represents the author's personal journey in achieving that certification.
Mastering STM32 - Second Edition
Carmine NovielloWith more than 1200 microcontrollers, STM32 is probably the most complete ARM Cortex-M platform on the market. This book aims to be the first guide around that introduces the reader to this exciting MCU portfolio from ST Microelectronics and its official CubeHAL and STM32CubeIDE development environment.
Top Bundles
- #1
Practical FP in Scala + Functional event-driven architecture
2 Books
Practical FP in Scala (A hands-on approach) & Functional event-driven architecture, aka FEDA, (Powered by Scala 3), together as a bundle! The content of PFP in Scala is a requirement to understand FEDA so why not take advantage of this bundle!? - #2
All the Books of The Medical Futurist
6 Books
We put together the most popular books from The Medical Futurist to provide a clear picture about the major trends shaping the future of medicine and healthcare. Digital health technologies, artificial intelligence, the future of 20 medical specialties, big pharma, data privacy, digital health investments and how technology giants such as Amazon... - #3
Software Architecture for Developers: Volumes 1 & 2 - Technical leadership and communication
2 Books
"Software Architecture for Developers" is a practical and pragmatic guide to modern, lightweight software architecture, specifically aimed at developers. You'll learn:The essence of software architecture.Why the software architecture role should include coding, coaching and collaboration.The things that you really need to think about before... - #4
CCIE Service Provider Ultimate Study Bundle
2 Books
Piotr Jablonski, Lukasz Bromirski, and Nick Russo have joined forces to deliver the only CCIE Service Provider training resource you'll ever need. This bundle contains a detailed and challenging collection of workbook labs, plus an extensively detailed technical reference guide. All of us have earned the CCIE Service Provider certification... - #6
Pattern-Oriented Memory Forensics and Malware Detection
2 Books
This training bundle for security engineers and researchers, malware and memory forensics analysts includes two accelerated training courses for Windows memory dump analysis using WinDbg. It is also useful for technical support and escalation engineers who analyze memory dumps from complex software environments and need to check for possible...