Lean - primeiros passos (Lean - primeiros passos)
Lean - primeiros passos
Sobre o Livro
João Paulo Pinto
Doutorado em Gestão de Operações (UK, 2004), Mestrado em Sistemas Avançados de Fabrico e Novas Tecnologias (1993, UK) e Engenheiro Industrial (1991, Pt). É docente universitário desde 1993, consultor e formador nas áreas da gestão de operações. lean six sigma, engenharia e logística industrial. É autor de 3 livros pela editora lídel e o fundador da CLT Valuebased Services (www.cltservices.net).
1. Primeiro as primeiras coisas 5
2. Princípios e pilares do pensamento lean 5
3. Os facilitadores da melhoria contínua 11
4. 3M - os três demónios dos processos 12
5. A matemática do lean 14
6. Dançar conforme o toque – takt time 15
7. Medir o todo e não as partes 16
8. A lei de Little tornada simples 17
9. Stocks – a fonte de todos os males? 18
10. O roadmap a seguir 20
11. Os métodos e as ferramentas lean 23
12. A matriz dos stakeholders 25
13. VSM – mapeamento da cadeia de valor 26
14. O SIPOC (suppliers, inputs, process, output, customer) 28
15. O diagrama de spaghetti 30
16. O pensamento A3 30
17. O diagrama de Ishikawa 32
18. Os 5W e a fórmula 5W2H 33
19. Os 5S 35
20. SMED – redução de setups 36
21. O obeya room 38
22. Quadro kamishibay 41
23. O método FMEA 44
24. TOPS/8D 46
25. Formulário AAR 47
26. O quarto demónio: as Reuniões 48
27. A Toyota e o sistema TPS 50
28. A formação de Senseis 56
29. Quem somos e o que fazemos 57
30. Glossário 60
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