About the Book
What is a digital professional? What does the modern information technology practitioner need to know? Whether you are new to your career, or just confused by new trends like DevOps, this book is for you.
Researched and written from the ground up by a leading practitioner and educator, this book covers:
- Digital and IT value
- IT infrastructure, including Cloud
- Application delivery, including Agile and DevOps
- Digital product management
- Lean IT
- Operations management, including web-scale practices
- Coordination and process management
- Investment, finance, sourcing, and project management
- Organization and culture
- Governance of digital and IT organizations
- Information and data management
- Architecture and portfolio management
Using a unique scaling approach, "from startup to enterprise," the book treats the reader's understanding as an evolving system, introducing concepts as they become necessary to an organization's growth. Agile and Lean perspectives are woven throughout, with in-depth discussion of their impact on traditional IT management approaches.
Extensively researched with over 270 citations and 250 figures, and including discussion questions and research topics, this book is intended for both classroom and professional use. Developed and maintained using the same continuous integration principles it describes, the book is an adaptive product intended to grow with the digital profession.
About the Author
Charlie Betz is a specialist in digital and IT management, focusing on large scale IT operating models. He is currently an instructor at the University of St. Thomas and also consults and advises. He spent 6 years at Wells Fargo as VP and Enterprise Architect for IT Portfolio Management and Systems Management. He has held product owner, architect and analyst positions for AT&T, Best Buy, Target, EMA, and Accenture, specializing in IT management, Cloud, and enterprise architecture.
As an independent researcher and author, he is the author of Architecture and Patterns for IT Management, a comprehensive reference architecture for the “business of IT.” He has served as an ITIL reviewer and COBIT author, and co-author of several works with Lean collaborators and for ISACA’s COBIT.
His current interests include:
IT management and organization
IT product delivery
Agile and DevOps methods, especially in terms of underlying theory and effective pedagogy
Improving higher education institutional response to digital workforce needs
IT frameworks and bodies of knowledge (ITIL, TOGAF, COBIT, IT4IT) and their relationship to IT operating models
Virtual simulations of digital delivery environments for instructional purposes
Invited to the IT4IT Consortium Strategy Board, Charlie led the IT4IT transition to an open standard as The Open Group IT4IT Forum. He currently represents Armstrong Process Group to IT4IT and The Open Group. He is part of the first cohort certified for IT4IT Foundation.
Charlie is active in the Minnesota professional community, and has served as the chair of the Minnesota Association of Enterprise Architects. He presents and keynotes frequently at national and international events related to IT service management, architecture, and Agile methods. Charlie lives in Minneapolis, Minnesota with his wife Sue and son Keane.