Developer Portal Components - API documentation patterns part 1

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Developer Portal Components - API documentation patterns part 1

About the Book

This white paper is currently only available to the subscribers of our "Developer portals & API docs" mailinglist. Sign up to get a copy. You can also read the posts the white paper was edited from on our blog.

We conducted an in-depth information architecture study of the documentation components used on 10 developer portals, searching for patterns. This is the first of 3 white papers in which we make an attempt at extracting best practices - all in order to help you build a better developer portal.

About the Author

Table of Contents

  • A note from the authors
  • 1. Developer portals documentation patterns: introduction
    • Developer portals in this research
  • 2. Overview pages
    • The importance of overview pages
    • Structural components
    • Mental model, what is the function of your developer portal?
    • Covering all the necessary documentation
  • 3. Onboarding pages
    • The onboarding page, a crucial component for developer portals
    • Different onboarding for different audiences
    • Onboarding in the developer portal’s information architecture
    • How to call your onboarding section
    • Onboarding subcomponents
    • Onboarding best practices
  • 4. Guides and Tutorials
    • Guides and tutorials: documentation for differently skilled developers
    • Sharing theoretical and practical knowledge
    • Guides and tutorials in the information architecture of the developer portal
    • How to call the components
    • Formats of guides and tutorials
    • Best practices: point out the difference between theory and practice
  • 5. Reference pages
    • Reference pages: an API’s inventory and checklist
    • Structure and subcomponents of the reference page
    • Reference pages in the developer portals’ information architecture
    • Various names for API reference pages
    • Best practices to set up a reference page
  • 6. FAQs, Forums and other Support Resources
    • Support resources are a documentation format
    • Support types: peer-to-peer support and staffed support
    • Choosing support types: support strategies
    • Information architecture of support pages
    • All support options on a single page: the support overview page
    • Support labels
    • Support page subcomponents
    • Best practices
  • 7. Software Development Kits (SDKs)
    • SDKs are part of the API product
    • Why do you need SDKs?
    • What types and how many SDKs do you need?
    • Where are SDKs included in a developer portal’s information architecture?
    • How are SDKs exposed?
    • Labels
    • Summary: SDKs on developer portals - best practices
  • Want more?
  • About the authors
  • Creative Commons License

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