Are Your Lights On?
Last updated on 2014-07-26
About the Book
The fledgling problem solver invariably rushes in with solutions before taking time to define the problem being solved. Even experienced solvers, when subjected to social pressure, yield to this demand for haste. When they do, many solutions are found, but not necessarily to the problem at hand.
Whether you are a novice or a veteran, this powerful little book will make you a more effective problem solver. Anyone involved in product and systems development will appreciate this practical illustrated guide, which was first published in 1982 and has since become a cult classic.
Offering such insights as "A problem is a difference between things as desired and things as perceived," and "In spite of appearances, people seldom know what they want until you give them what they ask for," authors Don Gause and Jerry Weinberg provide an entertaining look at ways to improve one's thinking power. The book playfully instructs the reader first to identify the problem, second to determine the problem's owner, third to identify where the problem came from, and fourth to determine whether or not to solve it.
Delightfully illustrated with 55 line drawings by Sally Cox, the book conveys a message that will change the way you think about projects and problems.
Are Your Lights On?
- PART 1: What is the problem?
- Chapter 1. A Problem
- Chapter 2. Peter Pigeonhole Prepares a Petition
- Chapter 3. What’s Your Problem?
- Chapter 4. Billy Brighteyes bests the bidders.
- Chapter 5. Billy bites his tongue
- Chapter 6. Billy Back to the Bidders
- Chapter 7. The endless chain
- Chapter 8. Missing the misfit
- Chapter 9. Landing on the level
- Chapter 10. Mind your meaning
- Chapter 11. Smoke gets in your eyes
- Chapter 12. The campus that was all spaced out
- Chapter 13. The lights at the end of the tunnel.
- Chapter 14. Janet Jaworski joggles a jerk.
- Chapter 15. Mister Matczyszyn mends the matter.
- Chapter 16. Make-works and take-credits.
- Chapter 17. Examinations and other puzzles.
- Chapter 18. Tom Tireless tinkers with toys.
- Chapter 19. Patience plays politics.
- Chapter 20. A priority assignment.
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